Originally Posted by MrH
Originally Posted by Lowtrac
I just found the network thing this morning that got BB Manger working on my remote workstation, but I never had a problem connecting with the manager on the BES itself. What is the exact error you're getting?
When trying to open the Blackberry Manager I get the error "Unable to connect to database!" in a window with an OK button on it and nothing else. When the Blackberry Manager opens it's just blank and I can't do much. This is all trying to be done from the same system as the BES Server itself.
Well I talked to our provider (Rogers) and they got RIM on the phone. Turns out that it was all my fault because of the way that I had installed BES using our domain admin account rather than the BES Admin account, although I don't remember reading anywhere in the instructions where it said specifically to use it - just to create it with appropriate permissions etc. If it did I was obviously one coffee short with my attention span to pick it up at 12-midnight.
RIM had me export some registry settings, migrate them to the BES Admin account and then make sure the services were set to use BES Admin account.
In my error I thought that BES Setup would prompt me for the account to use for BES server and I now remember that it had me put in our domain admin account password (the account I was logged in with).
Thanks for the suggestions though guys! The RIM guys had me checking the MSDE 2k Network settings first off!