That seems weird. Usually, the BIS needs to be connected before any mails are pushed. DO you have any problems with PIN Messages? I had a similar problem before. Seems that I can browse and all, but couldn't get mails sent or even PIN messages across. BIS was not connected. I called-up my provider and they resetted all BIS settings and re-enabled them. After 10mins waiting, all was working fine and when in 3G areas, the BB logo is there and on Status, BIS is connected via mobile network.
Have you talked to your provider?
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Cheers,
gfunk11
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BB Curve 8310: BES | BB Bold 9000: BIS
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