BlackBerry Forums Support Community

Bruce-YVR · 02-12-2009, 11:22 PM

Gents... this happens to my Bold second time already... this am I had my Bold in the holster and then when I took it out to check e-mails it was on the default screen ( Roger's red screen ) - it seems that it turned off itself and then turn it back on??!!!!! I have a customized screen. Also, I noticed that a few icons were missing and the icon below the batt sign was not even there!!... I knew something is up and there are several "unexpected errors" popping up... I pulled the battery and then turn the Bold back on and all ok!!

This is the second time!! what is going on??????????????

Please help!! what can I do/ should I do??

Thanks

Bruce

Shaun · 02-12-2009, 11:53 PM

What OS do you have installed on your Bold. I had reboot issues with earlier builds.

As a side note, it would be a good idea to update your profile to make it easier for forum dwellers to help you.

Bruce-YVR · 02-12-2009, 11:58 PM

Quote:

Originally Posted by Shaun

What OS do you have installed on your Bold. I had reboot issues with earlier builds.

As a side note, it would be a good idea to update your profile to make it easier for forum dwellers to help you.

OK... will do... My Bold is running v4.6.0.162

I am "afraid" to upgrade...

Shaun · 02-13-2009, 12:00 AM

Upgrading is quite simple, given you follow the directions that are readily available in the 9000 forum. I would recommend you get off of 4.6.0.162, I had many issues with that particular build.

Bruce-YVR · 02-13-2009, 12:02 AM

Quote:

Originally Posted by Shaun

Upgrading is quite simple, given you follow the directions that are readily available in the 9000 forum. I would recommend you get off of 4.6.0.162, I had many issues with that particular build.

Ok... will give it a shot... can you send me the upgrade link... how to step by step please

Thanks

oggyz · 02-13-2009, 12:06 AM

you can find it sticky on the top of the bold forum...I have too little posts to put up the link x.x

Bruce-YVR · 02-13-2009, 12:15 AM

Quote:

Originally Posted by Shaun

Upgrading is quite simple, given you follow the directions that are readily available in the 9000 forum. I would recommend you get off of 4.6.0.162, I had many issues with that particular build.

What OS should I upgrade to??4.6.0.216?? you are running 210??

Thatzmister2u · 02-13-2009, 12:20 AM

It may be simpler than that. Did you take a Media Card from a previous device and put it in the bold? If so, remove the card and see if it stops rebooting. If it does you need to store all the data on your PC then format the card in the PC and them do the same with it in the BB. Then move your items back making sure that you move no folder or index files.

Good Luck!

E-

Bruce-YVR · 02-13-2009, 12:33 AM

Quote:

Originally Posted by Thatzmister2u

It may be simpler than that. Did you take a Media Card from a previous device and put it in the bold? If so, remove the card and see if it stops rebooting. If it does you need to store all the data on your PC then format the card in the PC and them do the same with it in the BB. Then move your items back making sure that you move no folder or index files.

Good Luck!

E-

E.... u r RIGHT!! I did take the media card from the Curve to this Bold!! Would it be easier just to get a new card... I want to get a 2GB card anyway.... I will back up all the data from the old card to PC and then loaded to the new card??!!

Thatzmister2u · 02-13-2009, 12:37 AM

Quote:

Originally Posted by Bruce-YVR

E.... u r RIGHT!! I did take the media card from the Curve to this Bold!! Would it be easier just to get a new card... I want to get a 2GB card anyway.... I will back up all the data from the old card to PC and then loaded to the new card??!!

Well validate first. Take it out and see if it stops, it may not. If it doesn't follow the others advice. If it does stop then just reformat and carefully transfer. You don't need to buy a new one and if you do and just copy everything without transfering the index files and directory folders it will just start doing the same thing.

Good Luck!

E

Bruce-YVR · 02-13-2009, 12:41 AM

Quote:

Originally Posted by Thatzmister2u

Well validate first. Take it out and see if it stops, it may not. If it doesn't follow the others advice. If it does stop then just reformat and carefully transfer. You don't need to buy a new one and if you do and just copy everything without transfering the index files and directory folders it will just start doing the same thing.

Good Luck!

E

Thanks.... well.. it doesnt happen on the regular basis... so you want me to take it out and dont put it back in for a few days??!! I am not very BB or computer savvy... so need clear step by step instructions

Shaun · 02-13-2009, 12:45 AM

Good catch T- went completely blank on the Media Card.

Quote:

Originally Posted by Bruce-YVR

What OS should I upgrade to??4.6.0.216?? you are running 210??

If you do upgrade at any point, .210 is a stable build, but many users like newer builds. Try .190 or .210 to get a feel for upgrading your OS.

Bruce-YVR · 02-13-2009, 12:47 AM

Quote:

Originally Posted by Shaun

Good catch T- went completely blank on the Media Card.

If you do upgrade at any point, .210 is a stable build, but many users like newer builds. Try .190 or .210 to get a feel for upgrading your OS.

Thanks Shaun... where can I find the .210 upgrade link??

Shaun · 02-13-2009, 12:50 AM

You can always find the newest official release, and older releases in the sticky in the 9000 forum.

http://www.blackberryforums.com/gene...ilanguage.html

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