BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 04-19-2011, 12:48 PM   #1
aphjr
New Member
 
Join Date: Apr 2011
Model: 8530
PIN: N/A
Carrier: don't know
Posts: 1
Exclamation Problem with WI-FI

Please Login to Remove!

Hey everyone,
Yesterday I bought a blackberry curve 8530 with IUSACELL (a mexican company) I can make calls, text messages, but I can't surf in the web.

Yesterday just after I bought it, I was checking the WI-FI conection, in fact, I downloaded the Twitter app, an everything was going really well, but today I wanted to check twitter and my BB showed this message:
"Could not find a service book entry for IPPP"

I don't understand, what does that mean???
How can I fix it and check my twitter again??

Note: I'm using WI-FI conection and I can check webpages, facebook, etc, but I cannot use my twitter app.

Last edited by aphjr; 04-19-2011 at 12:50 PM.. Reason: apps twitter
Offline  
Old 04-19-2011, 02:53 PM   #2
Razmataz
Thumbs Must Hurt
 
Join Date: Apr 2011
Model: Torch
PIN: N/A
Carrier: Vodafone
Posts: 56
Default Re: Problem with WI-FI

You should be happy you can check some pages with wifi, on my 9800 i can't check anything ) Wifi will connect but not work.
Offline  
Old 04-20-2011, 04:19 PM   #3
jaszman
Thumbs Must Hurt
 
jaszman's Avatar
 
Join Date: May 2010
Location: Spring Hill. FL
Model: 9300
OS: 6.0.0.448
PIN: N/A
Carrier: T-Mobile
Posts: 85
Default Re: Problem with WI-FI

Most things that Blackberries do require a "Service Book" be sent from your carrier (AT&-T-, Verizon, Vodafone, etc) to your phone. It is what sets up your phone to work through the Blackberry server to the application that you want to use.

For example, my phone has service books for Facebook, My Space, ICQ, BBM, and many other programs used on the Internet.

You must have a BIS or BES internet service in order to receive service books.

Most carriers (at least in the USA) require a Blackberry BIS/BES service when you connect the phone to their service, the only one I know of that does not require this service is Tmobile, and because Tmobile has free wi-fi on most of their phones you can use a Blackberry to connect to the internet, download, and use some, not all programs you have on a Blackberry phone.

A lot of people without a BIS/BES service are confused because if you have wi-fi, some of them can connect to the internet, and you might even be able to download from it, but the programs won't work with most providers because your data is coming through a Blackberry server and you phone is not configured with the proper "Service Book" to use it.

The only way to be sure that your phone has the proper service for that application is to call your carrier and ask them if your plan has all the services required to run the facebook application. If they say yes, check you phone, (menu > options > advanced options > service books) and see if "Facebook" is on that list, if it isn't, have them resend your service books.

Last edited by jaszman; 04-20-2011 at 04:40 PM..
Offline  
Old 04-20-2011, 07:08 PM   #4
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Problem with WI-FI

Call the carrier and get a Blackberry Data plan added to the account. What you have is what you get without one. Very limited.
__________________
Z10 on BES
Z10 on BIS
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Problem with WI-FI
Thread Thread Starter Forum Replies Last Post
wi fi mitch48 BlackBerry Help 2 12-14-2010 02:43 PM
Unable to view WebConsole airalex BES Admin Corner 0 09-20-2010 11:00 AM
WI FI Connection phg1 WiFi HotZone 5 08-26-2010 01:02 AM
wi fi sucks sockfootball21 General 9000 Series Discussion - Bold 7 10-25-2009 10:07 AM
WI FI Problem bn3matt General Legacy Device Discussion 3 04-12-2008 11:45 AM


Johnson Controls Metasys MS-VMA 1610-0 Variable Air Volume Controller / WARRANTY picture

Johnson Controls Metasys MS-VMA 1610-0 Variable Air Volume Controller / WARRANTY

$200.00



JC METASYS XP9102 picture

JC METASYS XP9102

$200.00



Metasys AS-VAV111-1 Variable Air Volume Digital Controller 24Vac picture

Metasys AS-VAV111-1 Variable Air Volume Digital Controller 24Vac

$139.00



JOHNSON CONTROLS METASYS MS-FEC2611-0 CONTROLLER UNTESTED picture

JOHNSON CONTROLS METASYS MS-FEC2611-0 CONTROLLER UNTESTED

$115.00



MS-VMA1620-0 JOHNSON CONTROLS METASYS  Control W Manual Override  NEW Open BOX picture

MS-VMA1620-0 JOHNSON CONTROLS METASYS Control W Manual Override NEW Open BOX

$250.00



Johnson Controls Metasys LN-RTUL-0 Roof Top Unit Controller picture

Johnson Controls Metasys LN-RTUL-0 Roof Top Unit Controller

$299.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.