|
|
|
 |
06-12-2010, 05:35 PM
|
#1
|
|
New Member
Join Date: Jun 2010
Model: 8120
PIN: N/A
Carrier: optus
Posts: 8
|
Optus Sim Cards ..what a piece of junk! Insert Sim Phone stops working
Please Login to Remove!
So I buy my first blackberry for a work project. After 3 hours reloaded operating systems following multiple known bugs and I discover the phone only works with the Sim card OUT!!
As soon as i take out the sim card the screen lights up and I can see all the applications....but the sim card is out....I need a phone...
So I load the sim card again and get a red light with a 3 second white screen flash about every 20 seconds.
How can you sell stuff that takes 4 hours to get working? and then still does not work. I am patient but 4 hours is a joke.
My first Blackberry experience has been very black
Peter
Last edited by timeman; 06-12-2010 at 06:26 PM..
Reason: Problem resolved
|
|
Offline
|
|
|
06-12-2010, 05:40 PM
|
#2
|
|
New Member
Join Date: Jun 2010
Model: 8120
PIN: N/A
Carrier: optus
Posts: 8
|
I forgot to tell you which model....It is an out of the box straight from the retail store Blackberry Pearl 8120 Smartphone
|
|
Offline
|
|
|
06-12-2010, 05:48 PM
|
#3
|
|
BlackBerry God
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
|
Wirelessly posted
I don't know. I guess user error never ocurred to you?
If you just want to vent, you should be in Rant and Raves.
__________________
- Ira
|
|
Offline
|
|
|
06-12-2010, 05:51 PM
|
#4
|
|
New Member
Join Date: Jun 2010
Model: 8120
PIN: N/A
Carrier: optus
Posts: 8
|
Not venting, want a solution! and no, user error is not the issue today, I run a business with thousands of customers and understand "user error" all to well.
I am simply looking for a solution as to why my phone after inserting sim card fails to work....not a vent .....just want the product I purchased to work.
|
|
Offline
|
|
|
06-12-2010, 05:52 PM
|
#5
|
|
BlackBerry Master
Join Date: Jul 2007
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 4,659
|
Boy, I don 't think that the 1st thing I'd do with any new piece of equipment, unless I was very familiar with it in a general sense, would be to reload the OS. My guess is that something went haywire there.
|
|
Offline
|
|
|
06-12-2010, 05:54 PM
|
#6
|
|
BlackBerry God
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
|
Wirelessly posted
Have you/did you try another SIM before you started putzing with it?
Or, are you saying this problem with the SIM occurred later, and you started putzing because of another problem?
__________________
- Ira
Last edited by aiharkness; 06-12-2010 at 05:55 PM..
|
|
Offline
|
|
|
06-12-2010, 05:55 PM
|
#7
|
|
BlackBerry Master
Join Date: Jul 2007
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 4,659
|
Did you ever try it virgin out of the box?
|
|
Offline
|
|
|
06-12-2010, 06:02 PM
|
#8
|
|
BlackBerry Master
Join Date: May 2008
Model: 9930
OS: 7.1.0.163
PIN: N/A
Carrier: Verizon
Posts: 4,351
|
How about just taking it back where you got it from and get a different one?
|
|
Offline
|
|
|
06-12-2010, 06:03 PM
|
#9
|
|
BlackBerry God
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
|
Wirelessly posted
I'm thinking if the device boots ok without the SIM installed, then the first thing to try is see what happens with another SIM.
__________________
- Ira
|
|
Offline
|
|
|
06-12-2010, 06:08 PM
|
#10
|
|
New Member
Join Date: Jun 2010
Model: 8120
PIN: N/A
Carrier: optus
Posts: 8
|
It was virgin out of the box, the problem i encountered was word for word in a forum solution, however after following the 30 steps to resolve the issue which included loading the latest OS as well as device manager the problem remains.
great idea try another sim card.
Thanks for the idea, will try and let you know.
|
|
Offline
|
|
|
06-12-2010, 06:10 PM
|
#11
|
|
BlackBerry God
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
|
Wirelessly posted
Just curious.... What was the original problem?
__________________
- Ira
|
|
Offline
|
|
|
06-12-2010, 06:17 PM
|
#12
|
|
New Member
Join Date: Jun 2010
Model: 8120
PIN: N/A
Carrier: optus
Posts: 8
|
after inserting sim card, loading battery following the instructions to the letter, screen flashes white about every 20 seconds and in between the red light (top right) flashes.
Despite following a solution in the forum i still have the original issue, it is only after i pulled the sim card as I was going to return the phone today (bought yesterday) that i discovered the phone works fine without the sim card but as soon as i insert the sime card the original problem occurs.
This occured out of the box before i did any OS restore
|
|
Offline
|
|
|
06-12-2010, 06:21 PM
|
#13
|
|
BlackBerry God
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
|
Wirelessly posted
So, you had the issue with the SIM card with the stock blackberry right out of the box ... If it doesn't work with another SIM, then I agree, take it back for an exchange.
__________________
- Ira
|
|
Offline
|
|
|
06-12-2010, 06:25 PM
|
#14
|
|
New Member
Join Date: Jun 2010
Model: 8120
PIN: N/A
Carrier: optus
Posts: 8
|
Thanks for your help.....Tried another Sim card and works fine....I will adjust my forum request to Optus Sim cards...what a piece of Junk!
thanks again
Peter
|
|
Offline
|
|
|
06-12-2010, 06:28 PM
|
#15
|
|
BlackBerry God
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
|
Wirelessly posted
I don't follow. Can't you just get another SIM card from your service provider? My assumption is the one you have is boogered somehow.
__________________
- Ira
|
|
Offline
|
|
|
06-12-2010, 06:31 PM
|
#16
|
|
New Member
Join Date: Jun 2010
Model: 8120
PIN: N/A
Carrier: optus
Posts: 8
|
Yeah thats what i will do today, go and get another Sim, I followed your advice pulled a sim out of another phone put it in the balckberry and it worked,, this means the phone is good the the sim is cooked....thanks again
|
|
Offline
|
|
|
06-12-2010, 06:32 PM
|
#17
|
|
BlackBerry Master
Join Date: Jul 2007
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 4,659
|
Sounds to me like the SIM was junk, not the BB. Glad this makes it work.
|
|
Offline
|
|
|
06-12-2010, 06:37 PM
|
#18
|
|
BlackBerry God
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
|
Wirelessly posted
Don't leave the store until you've installed the new SIM and verified everything is working.
__________________
- Ira
|
|
Offline
|
|
|
06-12-2010, 06:42 PM
|
#19
|
|
New Member
Join Date: Jun 2010
Model: 8120
PIN: N/A
Carrier: optus
Posts: 8
|
it gets better, I called optus, they have a problem i discover after talking to the support person with many of these sim cards....I cant go to store and get a replacement today i have to have a new sim card posted out....seems there is a major problem with the sims in the store....
so hopefully will be operational in 2-3 business days when the new sim arrives....
|
|
Offline
|
|
|
|
