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Old 01-31-2012, 09:22 AM   #1
juansan09
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Smile new folder in Inbox outlook does not visible in blackberry

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i´v got BES 5.0.3 with some blackberry devices properly working.
But some users created new folders with e-mails in their inbox outlook 2003 but those emails do not appear in the blackberry devices. The folder wether is visible.

How could i see those emails in the blackberry device?

Thanks a lot.
regards.
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Old 01-31-2012, 10:10 AM   #2
penguin3107
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Default Re: new folder in Inbox outlook does not visible in blackberry

You need to set those folders up for redirection to the handheld.
This can be done via BAS or from the handheld itself.
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Old 01-31-2012, 10:33 AM   #3
juansan09
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Default Re: new folder in Inbox outlook does not visible in blackberry

hello,
would you be so kind as to give more detailes how to do that?

thanks a lot for your help.
regards
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Old 01-31-2012, 11:23 AM   #4
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Default Re: new folder in Inbox outlook does not visible in blackberry

The BES administrator's documentation covers Folder Redirection settings.
(Yes, I have read it.)

You can download PDFs from blackberry.com or even search their knowledge base for 'Folder Redirection' and I'm sure there's some good information there as well.
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Old 01-31-2012, 11:45 AM   #5
Dubdub
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Default Re: new folder in Inbox outlook does not visible in blackberry

Quote:
Originally Posted by juansan09 View Post
i´v got BES 5.0.3 with some blackberry devices properly working.
But some users created new folders with e-mails in their inbox outlook 2003 but those emails do not appear in the blackberry devices. The folder wether is visible.

How could i see those emails in the blackberry device?

Thanks a lot.
regards.
Please do not double post. Your second thread has been closed.
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