[chris.jupe]

I have a 8700 on a V4.0 BES. All the emails on the blackberry have been opened however the 8700 still displays the icon saying there is still 1 to be read. When there is a new email to be read the icon disapears.
I have tried restating the Blackberry but still get problem.

Can anybody in Blackberry land help

[trigga15]

have you checked your saved messages?

[chris.jupe]

I have checked the users saved message folder and there are no messages in there.
When there is a new message to read on the Blackberry there is no icon to inform

[trigga15]

try a hard reset
which means take out your battery for a few seconds then put it back in

[chris.jupe]

Tried a hard reset, One of the first things I tried. Icon dissapears but as soon as it syncs with the BES Icon reapears even though there is no new mail.