Here the problem:
Some of my folks now have two Messages[Desktop] entries for each of their Profile entries (Normal, Vibrate, Loud, etc). It's not happening for everybody, just a few so far. They have different devices, different OS, and different carriers so it's not a Carrier or device issue. I believe this is something that was pushed by the BES at some point yesterday. Log files are no help.
The new Messages[Desktop] entry also has different info from what was originally set by the end user. Screen shots included.
Already deleted Desktop[SYNC] service book and repushed to one of the users. No effect.
Any ideas as to what caused this?
Current fixes?
Measures for prevention in the future?
I really don't want to call T-Support for something that is a minor issue and not impacting server performance.
Thanks.
Oh, and YES I did search first. I found
this: but it's no help either. LOL