I can't connect to EDGE. I'm stuck on GSM. If I connect over Wi-Fi, I'm fine. I've also got another T-Mobile BlackBerry (8320) and it's stuck on GSM also. It won't connect to EDGE either, but UMA is working fine for it like it is for my 8900. I'm in Orlando, FL if that helps.
Mine has been happening since yesterday and is still going on. I am online with a T-Mobile rep right now. Mine still has uppercase EDGE. Seems like it is just the BlackBerry services, though. I can still connect to apps that use TCP data, and the T-Mobile browser works fine. But I can't use BlackBerry Messenger, email or the browsers (Internet or BES BlackBerry browser) unless I turn on Wi-Fi.
This is what I got from the rep I was working with:
MARKET/SERVICE IMPACTS TO: Global / Blackberry
CAUSE: n/a
RESOLUTION:
1.) Ticket # 958147 is open for this issue.
2.) No examples are needed.
-EMS 4/27/09 3:43 PM EST
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ETR: None
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ACTION STEPS: Please do not call or transfer to Technical Support, advise the customer our engineering department is working on a resolution.
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