BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 03-13-2010, 05:24 AM   #1
jkh1
New Member
 
Join Date: Mar 2010
Model: 7230
PIN: N/A
Carrier: Vodafone
Posts: 5
Angry BESx on SBS2003

Please Login to Remove!

Hi - am failing to get 5.0.1 installed onto an SBS2003 system. I have successfully installed 4.1.4 on numerous SBS servers in the past within an hour and without any issues, and assumed that this new version would be as simple. After several hours yesterday in front of client looking like the rear end of a pantomime horse, I had to give up and go home, which doesn't look good from a customer's standpoint.

The process that i followed was to create an MSDE database using the version installed by SBS2003 (SQL 2000 i believe). I then started the service as normal and proceeded with the install. After the reboot and it asked me which tye of install i wanted, i chose the "use existing" (as per 4.1.4) at which point it found the SBSMONITORING database. I changed settings to tell it to use the BESMgmt instead but it will not create the required database. The install log shows what appears to be a common issue - Restart Time service as reported by another installed called George.

Restarting and trying to create a database from scratch had exactly the same result. Following the answers that worked for GeorgeTuk I installed SQL 2005 Management and SQL 2005 Express and even resorted to running the Createdb.exe after changing the BESMgmt.cfg file to suit my needs - all of which results in the same error message

Just to prove that there are no serious issues with the server, I have this morning located, downloaded and installed BES Pro 4.1.4 (which I have used successfully for three years and countless small businesses) and guess what it worked 100%. However, I only have a single user licence for the 4.1.4 and the client has a multi-user licence for 5.0.1 which means i need to install the newer version.

When going through the install of 5, it doesn't like 4 being installed, so i have removed it to start the install of 5 again. It won't use the database created by v4 even though I have listed in Add / Remove Programmes an SQL Server Desktop Engine (BESMGMT) and in Services I have an MSSQL$BESMGMT running.

If i choose to create a new blackberry configuration database, it detects SQL Native client (9.00.3042.00), SQL 2008 Native client (10.1.2531.0) and SQL Server (version 8.00.1100)

I have again tried to install the software and chosen to install the SQL 2005 Express SP3 included with the installation set. With this install, after the reboot, the Database information screen now comes up with SERVERNAME\BLACKBERRY, DB name BESMgmt, Port 1433 but I still get the same issue i have had since yesterday -

The application cannot connect to the database server that you specified verify the following :-

Database info you provided is correct
database server is running
Port config matches the db instance you are connecting to
TCP is enabled for the SQL instance that hosts the DB

I have checked the admin rights for besadmin - in local admin, not in domain admin, has SQL admin rights in SQL Surface area wotsit but still will not latch onto a database.


I am rapidly losing patience with this - if the install from RIM doesn't create the necessary links correctly for the install then what else will ?

Many thanks for any assistance given or thoughts on suicide methods. Nine hours to install a "new" version of something that took an hour isn't right.
Offline  
Old 03-15-2010, 08:37 AM   #2
juwaack68
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
Default

http://www.blackberryforums.com/bes-...x-sbs2003.html
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Bunn Ultra-2 Main Control Board FACTORY NEW 44039.1000 38710.1000  - 013 picture

Bunn Ultra-2 Main Control Board FACTORY NEW 44039.1000 38710.1000 - 013

$180.00



🇺🇸 Memorial Day Weekend FLASH SALE 4x6 Direct Thermal Labels (60K) picture

🇺🇸 Memorial Day Weekend FLASH SALE 4x6 Direct Thermal Labels (60K)

$199.99



New In Box SIEMENS 6ES7954-8LF03-0AA0 6ES7 954-8LF03-0AA0 Memory Card picture

New In Box SIEMENS 6ES7954-8LF03-0AA0 6ES7 954-8LF03-0AA0 Memory Card

$246.08



NEW Original Allen Bradley 2080-MEMBAK-RTC Memory Module With RTC Plug-In picture

NEW Original Allen Bradley 2080-MEMBAK-RTC Memory Module With RTC Plug-In

$284.00



New Sealed AB 2080-MEMBAK-RTC Memory Backup, Data Log, Recipe ,High Accuracy RTC picture

New Sealed AB 2080-MEMBAK-RTC Memory Backup, Data Log, Recipe ,High Accuracy RTC

$286.59



NEW Original Allen Bradley 2080-MEMBAK-RTC Memory Module With RTC Plug-In picture

NEW Original Allen Bradley 2080-MEMBAK-RTC Memory Module With RTC Plug-In

$284.77







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.