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Old 02-28-2011, 11:51 PM   #1
monicaheff
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Default Freezing while reloading

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My verizon blackberry bold 9650 froze, so i took the battery out in order to reboot it because that's what i always do when it freezes. It usually takes at most five minutes to reboot and turn back on, but it's been almost 45 minutes and it isn't finished rebooting and it seems to just stop about 2/3 of the way complete. Help!
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Old 03-01-2011, 03:42 AM   #2
ndub33
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Default Re: Freezing while reloading

Have you added any software or upgraded the OS lately?
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1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
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Old 03-01-2011, 01:13 PM   #3
aiharkness
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Default Re: Freezing while reloading

That does seem like a long time, but someone posted on a similar situation and it took 30 minutes for the BlackBerry to boot afterward.
So, I curious. Did you leave it a while longer to see if it would finish booting? What did you do? What happened?
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