[cwosigns]

Okay. I've downloaded 2.9.7 build 157 on my 8830 after doing the OS upgrade and I keep erroring out. Error 4020 "Could not process your request - Please try again" or something. I have downloaded the version for the Pearl (2.9.8) and it works, but the keyboard is funky due to SureType and the screen doesn't always look right.

How do I get a version made for the 8830 that actually works? This has been very frustrating. I downloaded from nimupdate and it is the 2.9.7 version but keeps erroring out.

Help?

****UPDATE****

I followed the "Get VZ Navigator" bookmark and downloaded a version that works.

[ParrotHead]

Hey - I'm a fan of Verizon - but if VZNav is $10/mo, it doesn't take long to reach the point of paying for a dedicated GPS receiver ($120/year, $240/2-years). Granted thats another gadget to carry and everyone already carries a phone, But thats why I bought a GPS for the car.
-PH

[kusellout69]

I'm going with a BT puck. The VZ Navigator service only works in the VZW coverage areas. The rep told me VZ Nav uses LBS (triangulation of cell towers) instead of true satellite GPS, and this is confirmed with the fact that the location is never quite accurate.

I know that some petitions have been circulated to try and get VZW to enable the GPS, but what about a mass de-activation of data services by disgruntled users? Even if we just de-activated for a day then re-activated, I think something like this would actually get management's attention.

[mzman]

Originally Posted by kusellout69

I'm going with a BT puck. The VZ Navigator service only works in the VZW coverage areas. The rep told me VZ Nav uses LBS (triangulation of cell towers) instead of true satellite GPS, and this is confirmed with the fact that the location is never quite accurate.

I know that some petitions have been circulated to try and get VZW to enable the GPS, but what about a mass de-activation of data services by disgruntled users? Even if we just de-activated for a day then re-activated, I think something like this would actually get management's attention.

As I stated in an earlier post, there is no doubt that VZ Navigator uses both cell towers and the GPS satellites. I tested in an area where I had no view of the sky, but a strong signal (repeater underground). I got accuracy to within 500 ft. Going outside and exposing the sky got me accuracy to within 50 ft. At the same location. Similar but less extreme conditions in my house got me similar results: more accuracy outside.

I'm impressed with the accuracy and flexibility in poor sky-view situations. I am not impressed with the frequent VZ Navigator errors. The system seems to only be working 75% of the time for me.

[JRSCCivic98]

Originally Posted by mzman

I'm impressed with the accuracy and flexibility in poor sky-view situations. I am not impressed with the frequent VZ Navigator errors. The system seems to only be working 75% of the time for me.

Maybe you should call up Verizon and voice your complaint about the reliability of the program. 500ft is not exactly "pin-point" accuracy as VZW says VZNav has. Or my personal favorite, call them up and ask for a 25% refund each month because after all, you're only able to use it 75% of the time $7.49/month sounds like a better price for your troubles in using VZNav.

[Oneless]

OK I finally figured out what the issue is for us BES users. It is not an IT policy that is preventing us from changing Keystroke Injection and Browser Filtering to Allow. Your BES admin needs to launch the Handheld Configuration Tool on the BES and modify the existing application control policy such that Event Injection and Browser Filtering are set to Allow instead of "Not Permitted".

After I made this change and re-sent the IT Policy to my 8830, I was able to change Keystroke Injection and Browser Filtering to Allow and VZ Nav subsequently launched successfully.

[dwebler]

Loaded 4.2.2 build 176 recently published on Verizon site (for my 8830). Loaded VZ Navigator. Had some trouble to begin with, weak signal in building where I work and forgot to reboot. Once both were corrected, the software started up and works together very well with the hardware. Voiced directions were easy to hear (if you turn down the car audio from ear splitting, window vibration levels)

Tried it on a couple of 25-30 mile trips over the Thanksgiving holiday and compared data to in-car unit and directions and distances were virtually the same for the detinations I tried. Download latency for map was minimal. Ease of use not bad either.

[arosenbe]

Can anyone confirm that "launch the Handheld Configuration Tool on the BES and modify the existing application control policy such that Event Injection and Browser Filtering are set to Allow instead of Not Permitted" actually works? Also, does anyone have a sense if this is the type of thing a pretty strict IT Department is going to want to do, and can be done pretty simply? Does launching the Handheld Configuration Tool impact just my device, or all the devices on the system? Looking to make this as turn-key as possible for our (generally pretty ornery) IT folks. I really want this to work.

Not for nothing, my son has VZ Nav on his phone, and it's really an excellent application. Very robust, user friendly, accurate, etc. Much simpler than carrying a puck. (Of course having other options (like BB or Google Maps) would be great, but it doesn't look like that's going to happen with VZW.)

Thanks.

[robrex]

VZW still has problems out there works for some not for others.
Hope to have a fix this week LOL

[kmicho]

I had all the right SW etc. on my BB 8830 and I kept getting the 2 second green screen startup/shutdown. I got the permissions set correctly ONLY after sitting down with my BES admin. Turns out, the Browser and Keystroke Injection ones were defaulted to Deny out of the box when the BES SW was installed. We changed those and they did then allow me to update my BB to "allow" for them.

However... I had to uninstall and reinstall VZ Nav again and it still didn't work. I then uninstalled and went to download again a 3rd time, but then on the download screen checked the box to set application permissions. When I did that, then clicked download, it gave me the option to change them, which I didn't, and then it installed and ran fine. Don't know if it was just three times a charm or what. Doesn't make any sense to me, but it worked.

[Oneless]

Originally Posted by arosenbe

Can anyone confirm that "launch the Handheld Configuration Tool on the BES and modify the existing application control policy such that Event Injection and Browser Filtering are set to Allow instead of Not Permitted" actually works? Also, does anyone have a sense if this is the type of thing a pretty strict IT Department is going to want to do, and can be done pretty simply? Does launching the Handheld Configuration Tool impact just my device, or all the devices on the system? Looking to make this as turn-key as possible for our (generally pretty ornery) IT folks. I really want this to work.

Not for nothing, my son has VZ Nav on his phone, and it's really an excellent application. Very robust, user friendly, accurate, etc. Much simpler than carrying a puck. (Of course having other options (like BB or Google Maps) would be great, but it doesn't look like that's going to happen with VZW.)

Thanks.

Well, it worked for me. I'm also the IT Director and de facto BES Admin for my firm and though I'd say our security procedures lean on the strict side I see no harm in making these changes. However you can apply these permissions to as few or as many users on the BES as you'd like. I only applied them to me and will only turn them on for users that want to use an application that requires them.

[John Clark]

Originally Posted by Oneless

OK I finally figured out what the issue is for us BES users. It is not an IT policy that is preventing us from changing Keystroke Injection and Browser Filtering to Allow. Your BES admin needs to launch the Handheld Configuration Tool on the BES and modify the existing application control policy such that Event Injection and Browser Filtering are set to Allow instead of "Not Permitted".

After I made this change and re-sent the IT Policy to my 8830, I was able to change Keystroke Injection and Browser Filtering to Allow and VZ Nav subsequently launched successfully.

That's correct. It's not technically in the IT policy but comes through as part of the policy. That's why those are not changed using the Remove IT Policy procedure we have used up to this point. There have been long threads about this in threads about bluetooth keyboards. The keystroke injection is defaulted by RIM to deny and has to be purposely changed by the BES Admin to allow. It's a big headache for BES users.

It's too bad that event injection is required by VZNavigator. This will prevent many folks who are on BES from being able to use it.

One positive note on this, on OS 4.3 devices it is now possible to return these settings to factory after the device has been removed from the BES. Prior to 4.3 this setting stuck on the device forever and rendered bluetooth keyboards (and now VZNavigator) useless for the life of the BB unless the BES Admin pushed a new policy with the changed application control policy along with it (a pretty rare event!)

[BlueSkyz]

If anyone is having issues with VZNav acquiring GPS location, I've noticed that running google maps ANYTIME after booting the device will render VZnav useless!

Thankfully I've also found that if you modify application permissions for Google Maps to deny access to GPS location information, it will no longer affect VZnav's ability to operate (of course a reboot is required to put the new permissions into effect).

Hope this helps!

[JRSCCivic98]

Keystroke Injection and Browser Filtering should not have to be set to allow to let any application function correctly. If VZNav needs this to work it makes you wonder what it could be doing in the background. Pretty much 100% of all other apps work with the default permissions and they are all set (even if you're not part of BES) to deny those two permissions and things still work.

BTW, has anyone actually logged VZNav on startup of the app to see what it actually does?

[LocoTk]

Okay, I finally got VZNav working on my BB8830 which is on BES system.
The Keystroke Injection and Browser Filtering from the permissions were always coming up as [Deny] but after removing IT policy and reinstalling VZNav they both were able to modified to [Allow]

Here are my steps, hope it helps:
xxx8226; Remove IT policy <Good Instructions can be found on this site or on the web>
xxx8226; Reinstall VZNav, Make the necessary changes
xxx8226; Verify VZNav is working
xxx8226; Then reconnect the device to your work pc so it reconnects straight to your BES system so it adds corporate IT Policy.
xxx8226; Voila, you now have VZNav working on your BES system.

[arosenbe]

THERE'S A NEW VZ NAV BUILD that works for those of us on a BES server!! (Version 2.9.8. Build 220). I have been having the same "green screen for 2-3 seconds" problem that everyone else has, until tonight. Here's what I did (assuming you already have 4.2.2.176 and have called VZW to have VZNav turned on).

DELETE any old version that you have on your device. Go to where you originally downloaded VZ Nav from (there is a link in your bookmarks, it was put there by VZW when you upgraded to .176). Download and install the new version. DO NOT set permissions during the install process.

The first time that you run the application, it will ask you if it's ok to change the permission settings. Assuming you agree, the program will automatically change them. You just have to save the changes, and also, you'll need to change the GPS setting again to allow for location based services.

IT WORKS!! (Of course, it's still $10/month, but for me, totally worth it).

[John Clark]

Originally Posted by LocoTk

Okay, I finally got VZNav working on my BB8830 which is on BES system.
The Keystroke Injection and Browser Filtering from the permissions were always coming up as [Deny] but after removing IT policy and reinstalling VZNav they both were able to modified to [Allow]

Here are my steps, hope it helps:
• Remove IT policy <Good Instructions can be found on this site or on the web>
• Reinstall VZNav, Make the necessary changes
• Verify VZNav is working
• Then reconnect the device to your work pc so it reconnects straight to your BES system so it adds corporate IT Policy.
• Voila, you now have VZNav working on your BES system.

That's interesting because it's a well-known fact that the "Remove IT Policy" found on this forum will not affect any application permissions. Also, if you are attempting to circumvent your company's IT policy then you are jeapardizing your job.

I'm not quite sure what you managed to do but the policy.bin file you added didn't open those permissions.

[LocoTk]

Originally Posted by John Clark

That's interesting because it's a well-known fact that the "Remove IT Policy" found on this forum will not affect any application permissions. Also, if you are attempting to circumvent your company's IT policy then you are jeapardizing your job.

I'm not quite sure what you managed to do but the policy.bin file you added didn't open those permissions.

Ah, yes the policy.bin file found on this site didn’t have an affect, still I was able to find one, on the web (removeblackberrypolicy) which was able to have an affect the application permissions, and thus far everything is looking promising

[Jeff1467]

GPS is free... hopefully someone will use this and start a class action against them... 8830 gps is free and should not be charged for.

If you have issues with vz nav then first you must ask this question: Do I want to pay for it? If yes then suck it up and get your data cable out, connect it to your laptop or to your desktop and be prepared for the sloppiest OS update you will ever see.

1) just start from scratch and delete vz nav from your phone. it will make this easier in the long run.
2) go to www vzam and download the new OS 4.2.2.176 and dont worry verizon will give you instructions
3) once you have had many unsuccessful attempts at doing this you will eventually get it straight.
4) internet browser bookmarks on the phone... go there and download VZ NAV
5) get it and then go into settings and allow all permissions to the applications

Chat InformationPlease wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience!
Chat InformationA Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Davita.
Davita.: Hello. Thank you for visiting our chat service. May I help you with your order today?
Jeff: Davita, would the 8830 blackberry global phone have navigation gps
Davita.: Please hold on while I check that information.
Davita.: It does have GPS on the phone. It is VZ Navigator if you are referring to getting directions on a phone.
Jeff: would it have GPS capabilities other than VZ NAV
Jeff: yes
Davita.: You may be able to download third party software you ca download. There is one I know of called Way Finder.
Jeff: would I be able to use the gps though without vz nav installed. I know the phone when they make it from rim they made it with gps
Davita.: You do not have to use the VZ Naigator feature, the phone is just capable of it. It does not come with a ready navigational system. One would need to be installed to the phone first.
Jeff: so i could download google maps and have it work fine without vznav because the phone has gps built in right?
Davita.: That is correct.
Jeff: ok well that sounds good. I already have an 8830 and it does not work with it. Why and how could this be
Jeff: because I really need to get another one but I want it to work like we have discussed
Davita.: II understand. For technical issues, I recommend contacting Technical Support at 1-800-922-0204 option 3 to see why it is not working.
Jeff: I understand... thank you for your time
Davita.: Thank you for visiting Verizon Wireless, I look forward to speaking with you again. Have a great day!
Chat InformationYour chat session has been ended by your Verizon Wireless online agent.

[Jeff1467]

Ohh yeah by the way... its a security certificate that is creating all this hassle for everyone. .... you can add the axl's all you want to and everything else but unless you decide to hack away at the certificate trust server at VZW hq good luck with GPS