[ahuang]

Can anyone tell me how to re-set the main password for the Password Keeper function? I have the 7100i (for TELUS) and I purchased it as a corporate store return so I'm thinking that the original owner set the password?

I checked the user guide but it doesn't make mention of how to do this?

[dgray8]

honestly not sure....but i bet a master reset would do the job...return it back to factory default settings....then resync it back to the corporate server if you have one.

[wlong995]

You need to wipe the handheld to get rid of that password. If you search the forums, there should be lots of help with wiping it.

[ahuang]

I did a search for Wipe and it looks like it will also disable my messaging services? I'm on BES - will I have to contact my sys admins to give me access to services again?

[dgray8]

yes.....some BES will resync automatically....some do not after a wipe....they may have to have you redo your enterprise activation....not sure

[rtabby]

what is the pasword for the masrter reset? I have just bought the 7100 t from a Nextel (ebay) however I need to reset the handset, 000000 does not work.

any one know the password?

thanks in advance

[John Clark]

password for what? Is the BB asking for a password to get into the BB? If you don't know the password, 10 attempts will wipe all the data. You may still be required to setup a new password, however, because it sounds like it might be required by a previous IT policy