BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 10-15-2009, 02:26 PM   #1
DannyHpro
New Member
 
Join Date: Oct 2009
Model: 9530
PIN: N/A
Carrier: verizon
Posts: 4
Default Enterprise Activation Issues

Please Login to Remove!

Hi,
I cannot enterprise activate new clients.
I can add users in the blackberry administration console, I assign an activation password but cannot enterprise activate them on the devices. Their email account gets the email with attachment from the blackberry.net domain.
All Blackberry services are running.

The server was checked out a couple of days ago by RIM and I have change nothing but tried to add two new people

Server 2003 SP2
BES 5.0

Exchange 2003 on Server 2003 SP2
Offline  
Old 10-15-2009, 02:58 PM   #2
jsconyers
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
Default

Do these users have their devices provisioned properly?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 10-15-2009, 03:32 PM   #3
penguin3107
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Default

Have you gone through this KB article?
KB13852 - Identifying and troubleshooting enterprise activation issues - Port3101.org : Your BES Connection
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 10-15-2009, 04:44 PM   #4
DannyHpro
New Member
 
Join Date: Oct 2009
Model: 9530
PIN: N/A
Carrier: verizon
Posts: 4
Default

Quote:
Originally Posted by jsconyers View Post
Do these users have their devices provisioned properly?
I think so, I have preformed the same steps as the other users, the phones can make and receive calls and send and receive data.
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Blackberry Advertising Banner Vinyl Mesh Sign Fruit Vegetable Berry Farm Fresh picture

Blackberry Advertising Banner Vinyl Mesh Sign Fruit Vegetable Berry Farm Fresh

$219.95



Little Trees 67343 Blackberry Clove Hanging Air Freshener for Car/Home 144 Pack picture

Little Trees 67343 Blackberry Clove Hanging Air Freshener for Car/Home 144 Pack

$94.99



BLACKBERRY MEAD Advertising Vinyl Banner Flag Sign Many Sizes MEDIEVAL picture

BLACKBERRY MEAD Advertising Vinyl Banner Flag Sign Many Sizes MEDIEVAL

$125.58



Vintage Rim Blackberry R957M-2-5 - NO CHARGER UNTESTED/PARTS ONLY picture

Vintage Rim Blackberry R957M-2-5 - NO CHARGER UNTESTED/PARTS ONLY

$44.99



BLACKBERRY MEAD Advertising Vinyl Banner Flag Sign Many Sizes MEDIEVAL picture

BLACKBERRY MEAD Advertising Vinyl Banner Flag Sign Many Sizes MEDIEVAL

$125.58



Little Trees 67343 Blackberry Clove Hanging Air Freshener for Car/Home 96 Pack picture

Little Trees 67343 Blackberry Clove Hanging Air Freshener for Car/Home 96 Pack

$64.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.