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01-08-2009, 07:49 PM
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#1
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Thumbs Must Hurt
Join Date: Jun 2006
Model: 8300
Carrier: AT&T
Posts: 59
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Screen repair
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Hey guys, the screen to my Blackberry Bold is broken (doing the tie-dye thing). I guess this isn't covered under the AT&T warranty and I don't have insurance (didn't even know you could for smartphones). Do you all know where the best place to send the phone in and get this fixed online is? I guess I'm looking for the best price that will result in my phone being fixed, of curse. So far, the best I'm looking at is $145 @ Blackberry Bold Repair Parts and Service. Anyone seen better than that?
Thanks!
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01-08-2009, 07:58 PM
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#2
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
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__________________
No longer a BES Admin, but it was fun while it lasted!
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01-08-2009, 08:31 PM
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#3
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CrackBerry Addict
Join Date: Jan 2008
Model: 8900
Carrier: T-Mobile
Posts: 822
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Can you post a picture of your Bold?
I hate to break it to you, but this may be an internal issue, not a problem with the LCD. But on the bright side, if it is internal, maybe AT&T will cover that...
Last edited by ScottMB4; 01-08-2009 at 08:49 PM..
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01-08-2009, 08:55 PM
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#4
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CrackBerry Addict
Join Date: Nov 2008
Location: Kuwait
Model: 9900
OS: 7.0.0.598
PIN: N/A
Carrier: Zain kw
Posts: 578
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Wirelessly posted
Quote:
Originally Posted by the_bidness
Hey guys, the screen to my Blackberry Bold is broken (doing the tie-dye thing). I guess this isn't covered under the AT&T warranty and I don't have insurance (didn't even know you could for smartphones). Do you all know where the best place to send the phone in and get this fixed online is? I guess I'm looking for the best price that will result in my phone being fixed, of curse. So far, the best I'm looking at is $145 @ Blackberry Bold Repair Parts and Service. Anyone seen better than that?
Thanks!
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Go to this site cnn.cn
Buy a screen and install it your self
Its a piece of cake
There is a video showing you how to take the phone apart
I did it to my friends phone and it took me about 5 mins to do it
I think the are selling the screen for 99$ or something like that
Last edited by Superh3ro; 01-08-2009 at 08:57 PM..
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01-08-2009, 11:17 PM
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#5
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Thumbs Must Hurt
Join Date: Oct 2006
Location: Maryland
Model: 9000
Carrier: ATT
Posts: 182
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i heard that quite a few people had trouble installing the lcd from cnn. Makes me nervous to purchase it from them.
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01-08-2009, 11:19 PM
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#6
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CrackBerry Addict
Join Date: Nov 2008
Location: Kuwait
Model: 9900
OS: 7.0.0.598
PIN: N/A
Carrier: Zain kw
Posts: 578
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Quote:
Originally Posted by IpodLover77
i heard that quite a few people had trouble installing the lcd from cnn. Makes me nervous to purchase it from them.
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its the best place to buy parts from
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01-08-2009, 11:22 PM
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#7
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Thumbs Must Hurt
Join Date: Oct 2006
Location: Maryland
Model: 9000
Carrier: ATT
Posts: 182
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01-08-2009, 11:27 PM
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#8
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CrackBerry Addict
Join Date: Nov 2008
Location: Kuwait
Model: 9900
OS: 7.0.0.598
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Carrier: Zain kw
Posts: 578
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alright then dont buy it hehe
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01-09-2009, 01:20 AM
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#9
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Talking BlackBerry Encyclopedia
Join Date: Dec 2006
Model: 9000
Carrier: optus
Posts: 351
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i dont see a problem, with the cnn parts.
BlackBerry Bold 9000 OEM earspeaker grille and LED cover- Tools, Sony, Dopod/O2, Acer, LG, Apple, HTC, NEC, Panasonic, Nokia, Accessories
BlackBerry Bold 9000 OEM LCD screen w/ lens- Accessories Store, Microsoft, BlackBerry, SonyEricsson, BenQ-Siemens, Sony, Pana
just grab both of these.
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01-09-2009, 03:25 AM
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#10
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Thumbs Must Hurt
Join Date: Jun 2006
Model: 8300
Carrier: AT&T
Posts: 59
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Quote:
Originally Posted by ScottMB4
Can you post a picture of your Bold?
I hate to break it to you, but this may be an internal issue, not a problem with the LCD. But on the bright side, if it is internal, maybe AT&T will cover that...
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Here's the image. What happened was I went to the AT&T store where I purchased the phone 11/4. At first it seemed that the phone could just be replaced, but they called the AT&T repair center 20 miles away, which said they don't do the Bold yet.
Then, from the AT&T store I was at, I was put on the phone with someone nationally or internationally from AT&T. They said warranty doesn't cover the screen because it's two different shades of black when you turn it off. Everyone I talked to (the folks at the store, RIM) says this is a new exception to them (they said the questions about corrosion, the white dot etc. were common, but they hadn't heard of the two-shade test). Any advice?
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01-09-2009, 04:08 AM
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#11
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Knows Where the Search Button Is
Join Date: Apr 2007
Location: Los Angeles
Model: 9000
OS: v4.6.0.19
PIN: 24A0B2D2
Carrier: AT&T
Posts: 22
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that looks like good old fashioned psychical damage to me.
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01-09-2009, 09:12 AM
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#12
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Thumbs Must Hurt
Join Date: Jun 2006
Model: 8300
Carrier: AT&T
Posts: 59
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Quote:
Originally Posted by Midwinter
that looks like good old fashioned psychical damage to me.
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Does that mean sending it to a place like the ones we've been discussing will do the trick?
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01-09-2009, 09:38 AM
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#13
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Talking BlackBerry Encyclopedia
Join Date: Dec 2006
Model: 9000
Carrier: optus
Posts: 351
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if youre up to it. do it yourself.
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01-09-2009, 10:57 AM
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#14
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CrackBerry Addict
Join Date: Jan 2008
Model: 8900
Carrier: T-Mobile
Posts: 822
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The LCD may be broken, but it almost looks like there could be another problem to go along with it. You said that when the LCD is turned off, there is an obvious dark spot?
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01-09-2009, 11:57 AM
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#15
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Thumbs Must Hurt
Join Date: Jun 2006
Model: 8300
Carrier: AT&T
Posts: 59
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Quote:
Originally Posted by ScottMB4
The LCD may be broken, but it almost looks like there could be another problem to go along with it. You said that when the LCD is turned off, there is an obvious dark spot?
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If you look at the picture above, the area of the screen that's black (when the phone's turned on) is a slightly darker shade of black than usual when the phone's turned off. I wouldn't say it's obvious--you can only see it when you hold it at a certain angle, and I didn't notice it until the person on the phone with AT&T warranty called my attention to it (and then subsequently told me it'd be $500 to fix the phone). But yes--short answer--the screen isn't all one color when you turn it off.
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01-09-2009, 12:01 PM
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#16
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Cisco Engineer
Join Date: Oct 2006
Location: Ventura, California
Model: 9700
OS: 5.0.0.421
PIN: 100001011001011000001100111011
Carrier: AT&T
Posts: 3,388
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Quote:
Originally Posted by the_bidness
If you look at the picture above, the area of the screen that's black (when the phone's turned on) is a slightly darker shade of black than usual when the phone's turned off. I wouldn't say it's obvious--you can only see it when you hold it at a certain angle, and I didn't notice it until the person on the phone with AT&T warranty called my attention to it (and then subsequently told me it'd be $500 to fix the phone). But yes--short answer--the screen isn't all one color when you turn it off.
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This will fix your issue:
BlackBerry Bold 9000 OEM LCD screen w/ lens- Accessories Store, HTC, LG, Dopod/O2, Motorola, BlackBerry, SonyEricsson, Nokia,
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01-09-2009, 12:31 PM
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#17
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Thumbs Must Hurt
Join Date: Jun 2006
Model: 8300
Carrier: AT&T
Posts: 59
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Quote:
Originally Posted by mckinneycm
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Thanks! As far as installing that though, is that really (as in, really really) the type of thing a novice can do himself. I'm pretty good with gadgets and elctronics, but I've never opened one up before. Please advise
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01-09-2009, 12:56 PM
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#18
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Cisco Engineer
Join Date: Oct 2006
Location: Ventura, California
Model: 9700
OS: 5.0.0.421
PIN: 100001011001011000001100111011
Carrier: AT&T
Posts: 3,388
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Here's a video that shows the steps. It's pretty simple.
YouTube - Blackberry Bold 9000 disassembly
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01-09-2009, 03:45 PM
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#19
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CrackBerry Addict
Join Date: Jan 2008
Model: 8900
Carrier: T-Mobile
Posts: 822
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I wouldn't be so quick to assume that this is only an LCD issue. However, I guess you don't have anything to lose so I would go ahead and replace it. Otherwise, maybe try calling tech support and getting replaced? Have you ever dropped the phone or anything?
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01-09-2009, 04:50 PM
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#20
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Thumbs Must Hurt
Join Date: Jun 2006
Model: 8300
Carrier: AT&T
Posts: 59
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Quote:
Originally Posted by ScottMB4
I wouldn't be so quick to assume that this is only an LCD issue. However, I guess you don't have anything to lose so I would go ahead and replace it. Otherwise, maybe try calling tech support and getting replaced? Have you ever dropped the phone or anything?
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Oh yeah, I did drop it (sorry, I must've thought that was assumed or thought I had said so already). But--honestly--it fell from about mid-thigh-height to the ground, so roughly two-feet (I'm 5'8"). I really don't think it's reasonable for a phone to not be able to withstand THAT. Hmpf.
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