Are you using Windows XP? If not, ignore all the advice. If you are, do the following:
Go to Control Panel > System
Click on the Hardware tab.
Click on Device Manager
Scroll down to Universal Serial Bus controllers.
Disable/enable the device from there.
What happens when you are in Desktop Manager and you click on Options > Connection Settings?
In the drop down list for "Connection:", what do you see?
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Mark
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