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Old 11-30-2007, 04:25 AM   #1
mebuck33
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Lightbulb Server had to be formatted - advice

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Hi,

I was running BES 4.1 on Windows Small Business Server when disaster struck and I had to reformat!

I'm pretty sure I can install it again (although, it wasn't entirely smooth the first time), but what I need to know is are there any pitfalls in the reactivation process? i.e. Do I have to contact blackberry and tell them, do I have to wripe my handheld?

I'm using BES Express at the moment, as I'm trialing it with one user. I have all the activation details and the installer.

I was thinking it would be a complete nightmare if I got BES installed and then it didn't work properly because of the remains of the old install somewhere at Blackberry or Orange.
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Old 11-30-2007, 11:53 AM   #2
bertiebassett
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No. it'll be all good.

Just get busy with the disks...and book a day off
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Old 11-30-2007, 12:36 PM   #3
hdawg
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Quote:
i.e. Do I have to contact blackberry and tell them, do I have to wripe my handheld?
BES is not like GMM where if you don't remove the user properly from a server you have to contact Good / Motorola support to use the device on another server.
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Old 11-30-2007, 02:05 PM   #4
ladydi
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+1 to what they said. If you were running MSDE (which I will assume you were) you will have to wipe the BB to re-add to your new server - that's what RIM says anyhow, I have my doubts that it is absolutely necessary because I have seen BB's add to a new server without being wiped first. But, it is a good idea to do.
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