[DrUnKeN1000]

Sorry for the newbie question, but everytime someone calls, my phone doesnt even ring and goes straight to missed calls.
I have been trying to figure out why but no luck...
I was wondering if any of you guys have similar problem or does anyone what i have to do?
thanks for the help!

[LunkHead]

Have you checked profiles? Make sure phone is NOT set to Do Not Disturb

[DrUnKeN1000]

I checked and it was set to viberate or loud. Couldnt find Do not disturb icon.
any others?
thanks.

[LunkHead]

Once IN profiles select Advanced then select Loud or whatever you have selected (Loud, Normal, ect.....) Once in that area select Phone and scroll to the very bottom... You will see an option for Do Not Disturb

Is this set to Yes or No

[DrUnKeN1000]

it is set to no.
any idea what might be the problem next?
thanks.

[LunkHead]

Have you tried a hard reboot (pull battery for 30 sec)?

If so, has this always been an issue or has it just started? If it just started have you installed any applications recently?

[brucejr]

Do you have any 3rd party push programs like weather or anything? I know sometimes when I am "online" with my phone I get a missed call.

[LunkHead]

If the issue is NOT resolved then we will try this:

Open Desktop manager and select Application Loader. Once there uncheck the Phone application and let the device load... It will reboot.... Without the phone app....

Once it reboots go back into Desktop manager and check the phone application and let it load and reboot.... Report back after that....

[DrUnKeN1000]

i just did hard rebot but didnt work.
It started doing this 2 days ago and i didnt install any application.
Do you think it has something to do with call blocking?
any ideas?
thanks...

[LunkHead]

Try above (post # 8)..... Not a call blocking issue or they would not even get voicemail...

[DrUnKeN1000]

post #8 didnt work.
and i am not running any other application.
Is there any other things i can do to fix this problem?
or do i have to take it to t mobile?
any idea?
thanks..

[LunkHead]

Well the next step is drastic.... Do you wish to try it or not.... It's easy but it WILL start you back the way it was as delivered...

[DrUnKeN1000]

i am willing to do it but does that mean i have to add the numbers in my phonebook all over again?

[LunkHead]

If so then follow this:

Backup and or sync your contacts and data....

Download Jl_Cmder (it's in my signature) Also make sure you have Desktop manager installed (I assume you do based on previous steps) and the Handheld Software (OS) You can download this from T-Mobile website.

Once all this is complete, open Jl_Cmder and wipe the device (it will boot to a white screen) then open Desktop Manager and select Application Loader... Once there install the OS and follow the prompts...

The device will reboot and will take a while!!!!!!! Up to 10 minutes to reboot the 1st time.... It is normal so dont freak out....

Once it reboots Edit your profiles or resote the previous backup and all should be good!

[LunkHead]

Originally Posted by DrUnKeN1000

i am willing to do it but does that mean i have to add the numbers in my phonebook all over again?

Back them up in Desktop manager or sync them 1st.... We can resore them later...

[DrUnKeN1000]

thanks. i will try it right now and let you know if it worked or not.
thanks for your help.

[LunkHead]

No problem.... I will keep checking this thread and make sure i stick around until you are up and running

[pappyvic]

thank you, lunkhead i'll have to download desktop manager before i can go any further.

thank you, pappyvic

[LunkHead]

No problem but you should have Desktop Manager if you followed post # 8....