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Old 01-20-2009, 12:11 PM   #1
just4747
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Default Always getting App Error 523, here's the event log...

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From a thread I made on Crackberry:

I started one or two other threads about how I always get App Error 523 (I have .86 now but I have always been getting it every few hours/sometime during the day with every beta OS). I have wiped several times and practically uninstalled all 3rd party apps at some point, and nothing has ever seemed to stop it from happening. I pasted my Event Log from right before and after the error/crash (hopefully it copied enough at the lowest part that it shows from right before the crash and not just after the reboot). Can anyone make anything useful of this? I'm convinced it is OS related except that my buddy's Storm with .86 and MORE 3rd party apps has never gotten it once and some others haven't either. Keep in mind this usually happens to mine with no notice at any given time when I pick it up, and nothing suspicious happening prior to it. Like I said, ever since trying .83, and now .86, this has always happened randomly, even after wipes and restores. Help me!! (ALSO, this is happening not only on my current Storm, but both ones I has prior to this one that has been returned...and basically no 3rd party apps are running in the b/g).

EDIT:

Pshh I've literally gotten the error again just now, within 30 minutes of having it the time I mentioned above. It's ridiculous. I thought maybe it happens more where at work where I get service a lot less, but truthfully it happens almost as much at home. Jesus, nothing special or out-of-the-ordinary is happening on the phone when this happens (that I can see) and like I said, this wasn't exclusive to this phone..it happened to both Storm's I had earlier. What could be causing this so fricken often????? It is wasting my time every time it has to reboot forever and it is killing my battery each time as well.

This time I see the exact log entries RIGHT before and during the app error 523 happened. I will type them below..this is some good info I think. Help me!, someone knowledgeable must be able to make something of these (keep in mind it goes from bottom to top in time-order):

Everything later (above) this is Startup processes
a System (System Startup) 1/20 10:44:36
a System (VM: 100086 gc=0 idle=0 native=net.rim.vm.Process.destroy) 1/20 10:44:36
a System (System process died) 1/20 10:44:36
a System (App Error 523) 1/20 10:44:36
a System (VM: +BORK) 1/20 10:44:36
a Java Exception (this entry is really long, so didn't type it) 1/20 10:44:36
a Java Exception (VM:SPD1 net_rim_cldc Object wait 0x928A net_rim_os-4 MdpWaitingQueueNotificationThread run 0x1B69)1/20 10:44:36
Earlier (lower) than these are several (upwards of 50+) entries that are named "a Java Exception" also, each with different info inside
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Last edited by just4747; 01-20-2009 at 12:13 PM..
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Old 01-21-2009, 10:16 AM   #2
just4747
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Default

Come on, doesn't someone with coding/BB knowledge have any idea what exactly is happening in those events and if there's a possible workaround?
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Old 01-21-2009, 03:41 PM   #3
quattrocs
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i have been getting these as well, i'm running .85, whichhas been solid for 3 days.

can anyone add to this as a possible reason.
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Old 01-22-2009, 09:54 AM   #4
lindros2
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You're running a beta OS. It is most likely interfering with some piece of software on the device. That is what causes JVM errors. Software conflicts, buffer overflows, etc.

Recommendation? Go back to a Verizon-supported OS and then gradually come back to 86 (or whatever). DO NOT do a backup/restore since it will then cause the same errors you're having right now.

I'm running .85 without any issues. Zero.
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Old 01-22-2009, 10:02 AM   #5
Thom
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Another option is to remove all of your third party apps and see if you still get the error. If you don't, then add one third party app back at a time. Give each newly added app sometime to see if the problem returns before adding another app.
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Old 01-22-2009, 10:30 AM   #6
just4747
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Thanks guys.
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