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04-27-2009, 11:39 AM
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#1
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Thumbs Must Hurt
Join Date: Apr 2009
Model: 900
PIN: N/A
Carrier: at
Posts: 67
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failed password count
Please Login to Remove!
when i start my phone, i always get prompted 3/10 password attempts.
How can I get raid of this?
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04-27-2009, 11:40 AM
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#2
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BlackBerry God
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
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Enter the correct password instead of the wrong one.
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04-27-2009, 11:42 AM
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#3
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
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lol @ penguin
Is this a personal device or a company device?
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No longer a BES Admin, but it was fun while it lasted!
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04-27-2009, 11:45 AM
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#4
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Thumbs Must Hurt
Join Date: Apr 2008
Location: Hockey Town, USA - GO WINGS!!!
Model: 9630
OS: 4.7.1.40
PIN: PM me
Carrier: Verizon
Posts: 129
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When you hit the 10th wrong password the device will prompt you to type "blackberry" and then it will erase itself... be carefull if you dont have it backed up...
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04-27-2009, 11:56 AM
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#5
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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Actually you are prompted twice to type the word BlackBerry.
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04-27-2009, 11:57 AM
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#6
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BBF War Game Mod
Join Date: Oct 2006
Location: Denver CO
Model: Z10
OS: 10010614
PIN: SEEKRIT innit
Carrier: AT&T
Posts: 4,294
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Quote:
Originally Posted by neanea
How can I get raid of this?
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You can't, without entering the correct password or, if you are on a BES, having the Admin send a new password to the device wirelessly.
The "incorrect password" count will remain whether you pull the battery or restart device. It is a security feature, else people could use up 9/10 attempts (or however many attempts the BB is set to allow -1) then restart the phone and have another 9 attempts, then restart the phone... etc...
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Jadey : Infrastructure Architect, Denver CO
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04-28-2009, 08:57 AM
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#7
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Thumbs Must Hurt
Join Date: Apr 2009
Model: 900
PIN: N/A
Carrier: at
Posts: 67
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Quote:
Originally Posted by Jadey
You can't, without entering the correct password or, if you are on a BES, having the Admin send a new password to the device wirelessly.
The "incorrect password" count will remain whether you pull the battery or restart device. It is a security feature, else people could use up 9/10 attempts (or however many attempts the BB is set to allow -1) then restart the phone and have another 9 attempts, then restart the phone... etc...
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theres no -1 setting on my BB |
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04-28-2009, 08:59 AM
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#8
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BlackBerry God
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
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Quote:
Originally Posted by neanea
theres no -1 setting on my BB
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How do you know if you can't get past the password prompt? ;)
(You're also misreading Jadey's post.) |
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04-28-2009, 09:46 AM
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#9
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Thumbs Must Hurt
Join Date: Apr 2009
Model: 900
PIN: N/A
Carrier: at
Posts: 67
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Quote:
Originally Posted by penguin3107
How do you know if you can't get past the password prompt? ;)
(You're also misreading Jadey's post.)
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i know the password, its just that it keeps prompting i have 3/6 attempts  |
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04-28-2009, 09:50 AM
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#10
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BlackBerry God
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
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Then you don't know the password. If you did, you wouldn't keep getting that prompt.
It's as simple as that.
This thread is going nowhere.
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04-28-2009, 09:51 AM
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#11
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Spam Reporter
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,524
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Quote:
Originally Posted by neanea
i know the password, its just that it keeps prompting i have 3/6 attempts |
Then enter it correctly. This is not difficult.
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I h8 txtspk.
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04-28-2009, 09:52 AM
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#12
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BBF War Game Mod
Join Date: Oct 2006
Location: Denver CO
Model: Z10
OS: 10010614
PIN: SEEKRIT innit
Carrier: AT&T
Posts: 4,294
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neanea, is this the BB we have discussed before, which is on a BES system?
If so, I would advise you to call your Admin and have them reset your device password.
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Jadey : Infrastructure Architect, Denver CO
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04-28-2009, 09:56 AM
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#13
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BBF War Game Mod
Join Date: Oct 2006
Location: Denver CO
Model: Z10
OS: 10010614
PIN: SEEKRIT innit
Carrier: AT&T
Posts: 4,294
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Quote:
Originally Posted by neanea
when i start my phone, i always get prompted 3/10 password attempts.
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Quote:
Originally Posted by neanea
i know the password, its just that it keeps prompting I have 3/6 attempts |
neanea, I am slightly confused. The number of attempts remaining will not change unless your handheld is on a BES and the Admin has changed the policy, or you have changed the setting. - What happens when you put the "correct" password in?
Does the device unlock? Or does the attempt count increment i.e. 3/6 changes to 4/6 (or 3/10 changes to 4/10, depending which post is accurate)?
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Jadey : Infrastructure Architect, Denver CO
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04-28-2009, 10:40 AM
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#14
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Thumbs Must Hurt
Join Date: Apr 2009
Model: 900
PIN: N/A
Carrier: at
Posts: 67
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Quote:
Originally Posted by Jadey
neanea, I am slightly confused. The number of attempts remaining will not change unless your handheld is on a BES and the Admin has changed the policy, or you have changed the setting. - What happens when you put the "correct" password in?
Does the device unlock? Or does the attempt count increment i.e. 3/6 changes to 4/6 (or 3/10 changes to 4/10, depending which post is accurate)? |
when i put the correct password the device will unlock.
next time it will remind me again that i have 3/6 chances left! |
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04-28-2009, 10:54 AM
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#15
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BBF War Game Mod
Join Date: Oct 2006
Location: Denver CO
Model: Z10
OS: 10010614
PIN: SEEKRIT innit
Carrier: AT&T
Posts: 4,294
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So what you are saying is:
You are using your BB no problem. You lock it. The first time that you try to unlock it, the device is already showing you 3/6 password attempts. You get the password right first try, and are able to use the BB no problem.
Yes?
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Jadey : Infrastructure Architect, Denver CO
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04-29-2009, 09:01 AM
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#16
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Thumbs Must Hurt
Join Date: Apr 2009
Model: 900
PIN: N/A
Carrier: at
Posts: 67
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Quote:
Originally Posted by Jadey
So what you are saying is:
You are using your BB no problem. You lock it. The first time that you try to unlock it, the device is already showing you 3/6 password attempts. You get the password right first try, and are able to use the BB no problem.
Yes?
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YES ! |
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04-29-2009, 09:15 AM
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#17
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Spam Reporter
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,524
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Quote:
Originally Posted by neanea
YES !
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THEN THERE IS NO PROBLEM!!!
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I h8 txtspk.
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04-29-2009, 09:28 AM
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#18
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Thumbs Must Hurt
Join Date: Apr 2009
Model: 900
PIN: N/A
Carrier: at
Posts: 67
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but one of these days i will key in the wrong password accidently and get my phone wiped! can't this password count be resetted?
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04-29-2009, 09:36 AM
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#19
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Spam Reporter
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,524
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Quote:
Originally Posted by neanea
but one of these days i will key in the wrong password accidently and get my phone wiped! can't this password count be resetted?
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Keep your device backed up then.
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I h8 txtspk.
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04-29-2009, 10:28 AM
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#20
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Talking BlackBerry Encyclopedia
Join Date: Mar 2006
Location: DC
Model: 9550
Carrier: Verizon
Posts: 338
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I'm confused but curious. If I understand what I'm reading here correctly, he enters a valid password (thus authenticating himself to the BB/BES system and successfully unlocking his BB), but the BB/BES system is not resetting the invalid password counter back to zero. So, inevitably, if he fat-fingers his password once or twice a month - and who doesn't - he will eventually wipe his BB.
I've never seen an invalid password counter work this way in any of the systems I've managed (though I readily admit I've never managed a BES). Is this a usual way to set BES up? And wouldn't this drive IT staffers freakin' bonkers? Or am I just missing something?
-jk
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