[qc_metal]

I lied to all of you...! Update is out there now, .59 beta.

Downloads (berrystatsadmin)

The authentication was revamped a lot (AGAIN), so I need you to tell me if you have issues with logging in!

[qc_metal]

Originally Posted by udontknowjack

Thanks qc, I had thought so as well but those numbers didn't do it. It turned out to be the varchar number of 100 in the line before the one you posted. I changed it to 103 and it worked.

Very good - thanks UDKJ!

[vgeannin]

Hi All,

I try to used Berrstats with a domino server a I have this error when I try to modifiy the Activation password of a user :

BlackBerry(R) Enterprise Server User Administration Tool Version 4.1.6.5
Copyright (c) Research In Motion, Ltd. 1997-2008. All rights reserved.
Modification date: Jul 31 2008

besuseradminclient.exe -change -u "CN=test BES1/OU=users/O=zzgin" -b CN=zzgin037/OU=servers/O=zzbes -n ZZGINNBC037 -w test -SQLUSER xxxxx -SQLPASS xxxxx

[15:21:04] BESUserAdmin::SYNTAX - Invalid argument: BES1/OU=users/O=zzgin"
Please use -? for more information

Does someone use berrystats with domino ?

regards ?

[apperrault]

For some reason when we are creating users from this site, no Activation password gets set. I am unable to check the box to use a random activation password, and therefore no password gets set. I can go in after i have added someone and assign them a password, but i would love to be able to do it in one step.

Thanks for the great program

[jonw757]

Well finally got it up and running in production, 2000 users over 3 servers. 1st issue I had was after adding a user, I tried to assign them to a specific group and it didnt work, everything looks like it worked fine but in check the BB manager it was not.

BlackBerry(R) Enterprise Server User Administration Tool Version 4.1.6.5
Copyright (c) Research In Motion, Ltd. 1997-2008. All rights reserved.
Modification date: Jul 31 2008

besuseradminclient.exe -change -u her@email -b Server -group -SQLUSER xxxxx -SQLPASS xxxxx

[13:57:37] BESUserAdmin::main - Log Start
[13:57:38] BESUserAdmin::DoChangeUser - (Nher@email Changing user...
[13:57:39] BESUserAdmin::DoChangeUser - ...done.
[13:57:39] BESUserAdmin::DoChangeUser - (her@email) User changed.
[13:57:39] BESUserAdmin::main - Log End

[qc_metal]

Yep - we should have that fixed for version .59b beta...probably later today or over the weekend...

[qc_metal]

.59b TEST is uploaded if you feel lucky!

[apperrault]

looks like the .59test version fixed the problem i had with being able to check the password box. Now i need to figure out how to get the Self-Service to work. Off to do more research...

app

[qc_metal]

Originally Posted by apperrault

looks like the .59test version fixed the problem i had with being able to check the password box. Now i need to figure out how to get the Self-Service to work. Off to do more research...

app

What kind of troubles are you having with self-service? Anything I can help you with?

Also, everyone, please test out the activation password reset on the device details page. I modified this so that:

If a role has permission to reset a password, but not "manually reset" a password, the activation will only allow a random password generation (and thus, the random password field will be checked, but also is disabled).

If a role has permission to reset a password, AND "manually reset" a password, the user will have the ability to UNCHECK the random password checkbox and type in a specific password.

In both cases, a new activation email will be sent to the user.

Also - please test the adduser page - lots of minor fixes were applied.

[jprknight]

QC I just tried the EA and the password was not generated. The email was sent, but with a blank where the password should be.

[qc_metal]

Working on it now.

[qc_metal]

Ahhhh - got it ;)

Working on it now.

[qc_metal]

Got it - line 91 (roughly) in besuseradminclient.asp:

Where it says:

  If request.form("cbxRandomPassword") = "on" then

Change this to:

  If request.form("cbxRandomPassword") = "on" or request.form("password") = "" then

That should do it.

[jprknight]

Outta da park!

[jprknight]

Originally Posted by jprknight

Outta da park!

I just noticed the password is no longer masked for the helpdesk user despite this option being ticked in the options.

oops.

[qc_metal]

argh...looking at now! ;)

Looks like only when logged in as local helpdesk role.

[qc_metal]

Originally Posted by jprknight

I just noticed the password is no longer masked for the helpdesk user despite this option being ticked in the options.

oops.

Man, I'm sorry about all the troubles, guys...

In lite.asp:

Replace the current 'if' code (around line 262) with this:

If instr(rHideActivationPassword,Session("Role")) and (Request.QueryString("SMTP") <>  Session("LoggedOnSMTP") or (instr(rHideActivationPassword,Session("Role")) and lcase(Request.QueryString("DisplayName")) <> strOperator)) then

[jprknight]

Originally Posted by qc_metal

Man, I'm sorry about all the troubles, guys...

In lite.asp:

Replace the current 'if' code (around line 262) with this:

If instr(rHideActivationPassword,Session("Role")) and (Request.QueryString("SMTP") <>  Session("LoggedOnSMTP") or (instr(rHideActivationPassword,Session("Role")) and lcase(Request.QueryString("DisplayName")) <> strOperator)) then

Thanks QC! That worked a treat, sterling work!

[apperrault]

QC, it was my bad. apparently the Self-Service Portal is working just fine.

Thanks for the great application. I was wondering if there was any way to build in new functionality for the end users. I constantly get requests to assist users in managing the synchronized folders that go to the Blackberry. I try and walk them through it on their phones for them (most of our users do not have the desktop software on their desk) but i get frustrated, because they dont know how to use their phones, so i do it for them on the BES. Is this functionality that you could build into the system. From the My Blackberry page, have a drop-down that says Manage my Sync folders or something like that.

Just a thought.

Thanks and keep up the great work.

app

EDIT: Also, would it be possible on the main landing page, where you have the total number of users, to also put a total number of licenses, so we can tell at a glance where we stand license wise.

thanks

app

[qc_metal]

Originally Posted by apperrault

QC, it was my bad. apparently the Self-Service Portal is working just fine.

Thanks for the great application. I was wondering if there was any way to build in new functionality for the end users. I constantly get requests to assist users in managing the synchronized folders that go to the Blackberry. I try and walk them through it on their phones for them (most of our users do not have the desktop software on their desk) but i get frustrated, because they dont know how to use their phones, so i do it for them on the BES. Is this functionality that you could build into the system. From the My Blackberry page, have a drop-down that says Manage my Sync folders or something like that.

Just a thought.

Thanks and keep up the great work.

app

EDIT: Also, would it be possible on the main landing page, where you have the total number of users, to also put a total number of licenses, so we can tell at a glance where we stand license wise.

thanks

app

Oh boy - that may be a little difficult. The first one would require some interaction with the mail server, which adds a whole level of complexity. I'd have to take a look at the resource kit tool to be sure, but testing would be near impossible for anything other than Exchange for me. This one would be a low-possibility of getting done.

However, RIM's web desktop might allow this - can anyone verify? This is kind of like a Desktop Manager, but with a web interface.

The license thing, yeah, that would be very nice to do - Currently, all the values that Berrystats is pulling now are coming from the database, so that is pretty easy to do, so to speak. This one is a value that is typically (when it works right) found via SNMP, which currently I do not have any way of accessing without purchasing some third-party SNMP components (which then would force me to start charging for BerryStats). Also, the SNMP values for license count barely work right as it is.

I don't know why they don't put this value into the database, or through a normal Windows perfcounter...