Chascent:
I honestly don’t think it’s complaining as much as it is individuals stating the short falls they are having with the device. I personally think the blue back light against the silver key pad SUXS, and that’s why I returned mine. I am on the go like others all day (That’s why we have these types of devices), in and out of an office, car, buildings, warehouses ect………and I personally have a very hard time viewing the key pad.
Obviously to any person, a key pad which is black in color with white inset letters, that are backlit with a white light would have to agree, it much easier to see compared to just about anything (i.e.: Blackberry 8703e), or vice versa a key pad which is white in color with black inset letters, such as a common computer key board.
Maybe you should give your device to your wife and let her use it as an everyday tool, and I would have to imagine she would find shortfalls in this device, being the backlighting / key pad color combination as one of them.
Once again, this is my personal opinion! I’m only 37 years old, and my eye sight is perfect, so I don’t think it’s my eyes………………
Matt