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Old 08-15-2010, 02:06 PM   #1
mickwill1967
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i downloaded the wrong desktop manager for BB 8110
now it dont work all i have is a flashing red light can anyone tell me how to get it working again its my life in the phone thank you
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Old 08-15-2010, 02:10 PM   #2
aiharkness
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There is no wrong desktop manager. Older versions, but not wrong for your BlackBerry.

What exactly did you do?

You may need to wipe the device and reinstall the OS, but not yet.

What did you do?
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Old 08-15-2010, 02:23 PM   #3
mickwill1967
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Quote:
Originally Posted by aiharkness View Post
There is no wrong desktop manager. Older versions, but not wrong for your BlackBerry.

What exactly did you do?

You may need to wipe the device and reinstall the OS, but not yet.

What did you do?
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i cant remember i just downloaded a desktop manager plugged the phone in with USB while it was doing its thing the screen went black and now just a red flashing light
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Old 08-15-2010, 02:30 PM   #4
aiharkness
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Do this. With the power on, remove the battery. Also remove the microSD media card, if there is one, and the SIM card. Wait another minute, then replace just the battery. Does the BlackBerry boot up?
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Old 08-15-2010, 02:35 PM   #5
mickwill1967
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Quote:
Originally Posted by aiharkness View Post
Do this. With the power on, remove the battery. Also remove the microSD media card, if there is one, and the SIM card. Wait another minute, then replace just the battery. Does the BlackBerry boot up?
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no just the same
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Old 08-15-2010, 02:45 PM   #6
aiharkness
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Are you sure the battery is not dead? If there's doubt, you should plug the device into a wall charger for a little while. Then while still plugged in, remove the battery for a few moments and replace. If that doesn't get you, then see the following:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

Wipe the device. That will leave you with the 507 error (no operating systen). Then reinstall the operating system. (See the sticky latest OS threads and look at the one for your model blackberry. Or install the OS version provided by your carrier.

I have no clue what happened to you or how to prevent it happening again. Take things slow and follow directions exactly. Let things finish and do not interrupt or disconnect until you see confirmations.

Good luck.
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