[AllycatAllycat]

Got this upgrade notification in AppWorld yesterday, installed it and BBM completely gone. Followed all the recommended RIM fixes, checked if hidden, installed from the website, i even did a full security wipe and re-installed the upgrade and still gone.
I spoke to someone at RIM and was told i have to give my Blackberry in for a software re-installation (6 weeks of inconvenience). My BBM was working just fine before this upgrade came along. I wonder how many thousands of people (looks like many on the reviews) have to sit without a cell phone because of having to send their BB's in for software re-installations....... Is there a way of installing my previous BBM version ? think it was 6.0.0.129....

[juwaack68]

Where are you seeing the reviews where others are having this same issue?

[AllycatAllycat]

I can see Blackberry Messenger in app world as installed, this is where the reviews are I refer to. The icon is nowhere to be found on my BB.

[emptylif]

okay .. this might help you out. you don't have to go for BB centre. hope your BB is unlocked.

just wipe your BB with JL_Cmder, then load the software thru app loader.

if you need more help, you may PM me... will help you out.