Hey, all! I have an 8830 on Verizon running 4.5.0.77. I can't seem to edit the ringtones for my gmail accounts.
I have two gmail accounts and two other email accounts. I don't use the gmail app, I just have everything installed as a regular email account via the BB email setup page.
I edit the ringtone profiles normally, by going to ring select -> Advanced -> Edit "Normal". There I see the usual list: Browser, Calendar, Level 1 Messages, etc., and my four email addresses:
- xxxx@something.edu
- yyyy@gmail.com
- zzzz@vzw.blackberry.net
- wwww@gmail.com
If I click on "xxxx@something.edu" or "zzzz@vzw.blackberry.net", I can go in and change ringtone, volume, etc. as normal. But if I click on either of the gmail addresses, nothing happens. If I pull up the menu and select "edit", nothing still happens.
I've tried resending service books and doing a battery pull. Neither worked. I currently get no tone when I receive new email on either gmail account.
Any ideas? Many thanks for your suggestions.