[zetroc]

I was having issues with my phone's headphone jack last week, but this week the problem seems to be resolved. I had called VZW and had them send me a replacement. It should be coming in today. Since my phone seems to be ok now, should I keep my phone, or should I keep the replacement? My concern is that if the replacement will be a refurbished unit (as I've seen many people have returned their device for a new one) or should I suspect a new phone to come in since the phone just came out and they shouldn't have any units refurbished just yet?

Thanks guys!

[JSanders]

What were the "issues with your phone's headphone jack" you were having?

[Donbp]

They haven't been out long enough to be sending refurbs already. They need to go back to the factory and through a whole process before they can be used as refurbs. I believe federal law also says they must be marked as refurbs.

[JSanders]

Besides, I don't recall exactly, but you may have a 30 day return for whatever reason with Verizon, other than physical damage.

[complexx]

Yeah, there is a 30 day return, for any reason you want. The only issue is, if you purchase another phone within like 3 days of the return, you get charged a restocking fee. However, you can return your phone, enable your old phone with not additional charge.

[zetroc]

I'm returning the phone and getting a replacement - physical damage.

The issue. I tried putting in my AUX cable into my phone and it wouldn't go in. As though something inside of it was not sitting right, and was blocking the way. I tried it several times, but never wanted to force it in - as to not damage the phone. Today I tried using my headphones that came with the phone and it went in fine, then I tried the AUX cable in my car and it worked... so I don't know what the issue could have been, or it got fixed...