BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 04-16-2011, 05:25 PM   #1
smilesfix
New Member
 
Join Date: Apr 2011
Model: torch
PIN: N/A
Carrier: vodafone
Posts: 1
Default unable to get my work email

Please Login to Remove!

I have tried endlessly to receive my work email on my blackberry, at one stage it was receiving my mail but i couldnt reply, now not receiving email. Tried mobileemail settings but cant seem to get it correct, cam anybody help please. My work email is from my work server, which i can access on my laptop through microsoft office web outlook so i dont understand why i cannot do the same thing from my blackberry torch. Any help please driving me crazy. thanks
Offline  
Old 04-16-2011, 05:51 PM   #2
juwaack68
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
Default Re: unable to get my work email

Does your company have a BlackBerry Enterprise Server? If so, they may have blocked RIM's IP addresses so you can't set it up unless you use the server to do it (and go thru your IT dept for it).

Since you said you had it working once and could receive but not send, I'm thinking the above scenario is most likely.
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 04-17-2011, 12:05 PM   #3
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: unable to get my work email

Unless your company allows access via a web page using Outlook Web Access or something like that you do not have many options. It is very rare any company will allow this free access. You are probably using some form of VPN to access your email from your PC that allows your company to maintain security. Check with your IT manager and see if you have any options.
__________________
Z10 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: unable to get my work email
Thread Thread Starter Forum Replies Last Post
No email icon, unable to get email, device not connected, unable to backup Problems lisanoon General BlackBerry Discussion 3 07-09-2010 06:17 PM
AOL email problems on my VZW curve MrJayDeeOne General 8300 Series Discussion - Curve 2 02-22-2009 09:24 PM
July 18-19-20 - RIM scheduled outages, Asia Pacific/Europe Middle East JSanders Network Outages - powered by DataOutages.com 0 07-16-2008 04:08 PM


Johnson Controls Metasys MS-NAE3510-2 Network Controller picture

Johnson Controls Metasys MS-NAE3510-2 Network Controller

$999.88



Johnson Controls MS-IOM3710-0UG Metasys picture

Johnson Controls MS-IOM3710-0UG Metasys

$44.99



ACROMAG 4683-TTM-3F RS-485 to RS-485 Network Repeater BACnet Metasys NEW picture

ACROMAG 4683-TTM-3F RS-485 to RS-485 Network Repeater BACnet Metasys NEW

$199.00



Johnson Controls Metasys MS-NAE5510-1 Controller NAE 5510 Version 5.0 picture

Johnson Controls Metasys MS-NAE5510-1 Controller NAE 5510 Version 5.0

$190.00



(LOT OF 5) Johnson Controls (DX-9100-8454) Metasys Controller picture

(LOT OF 5) Johnson Controls (DX-9100-8454) Metasys Controller

$94.99



Johnson Controls Metasys MS-NAE5510-0 BAS Network Controller picture

Johnson Controls Metasys MS-NAE5510-0 BAS Network Controller

$224.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.