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Old 02-18-2010, 04:14 PM   #1
rogerlinh
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Default 8830 Cleaned trackball now menu button snafu

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I cleaned my trackball following the guidance of a couple of youtube videos. Problem solved, trackball goes in all directions.

Now the menu button does not work. I did blow out the trackball space using canned air and wiped clean with a q-tip.

Thoughts/suggestions/dianosis?
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Old 02-18-2010, 04:22 PM   #2
Dubdub
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Did you try a battery pull?

What other troubleshooting steps have you taken?
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Old 02-18-2010, 04:59 PM   #3
rogerlinh
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Quote:
Originally Posted by Dubdub View Post
Did you try a battery pull?

What other troubleshooting steps have you taken?
Yes, did battery pull and updated software using BB desktop mgr.
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Old 02-18-2010, 05:56 PM   #4
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Has it gotten wet by any chance?
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Old 02-18-2010, 06:06 PM   #5
rogerlinh
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Quote:
Originally Posted by Dubdub View Post
Has it gotten wet by any chance?
Yes, a few drops on the keyboard 24 hrs ago.

Menu key worked but trackball didn't go to the right. Cleaned the trackball and now the menu key doesn't work.

ucket of rice worth a try?

Device is 3 years old.
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Old 02-18-2010, 07:22 PM   #6
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maybe time to replace it
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Old 02-19-2010, 10:09 AM   #7
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Quote:
Originally Posted by Dubdub View Post
maybe time to replace it
haha agreed
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Old 06-26-2010, 11:05 PM   #8
rdo1951
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Default 8820 Trackball would not scroll right

Turned phone off, cleaned trackball with q-tip and alcohol, working fine now
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Old 06-26-2010, 11:06 PM   #9
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Turned phone off, cleaned trackball with q-tip and alcohol, working fine now
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