help - emails not going to blackberries that are on the same exchange mail server.
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I am having some major issues with our bes that affects the CEOs and Executives at my work. Here's my problem:
we have 3 exchange servers. Running Exchange 2000
We have one bes server. Windows 2000 SP 4
all cdo.dll and mapi32.dll are the same as on exchange.
One of the mail servers is not sending mail to the blackberries. There have been some mapi threads that have been blocked on that exchange server. The other 2 exchange servers are forwarding fine to the blackberries.
Sending a <confirm> email to an affected handheld can last between 10 minutes to an hour. Pending messages are stacking up on that affected Exchange server.
Can someone give me a place to look on exchange that might fix that? On the bes, we deleted the cdo profiles and recreated the mapi profile for bes. Problem is now there are about 100-200 cdo profiles in regedit on the bes.
RIM says it's exchange. Can someone help?
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