If you go into the email body and press the track wheel in, you should have an option for "more" or "more all" that should display the rest of the message. Sometimes when you activate a blackberry and it downloads old emails, it only downloads the headers, is this an issue your having with new mail or just the ones you got when you activated the device? For example on my BES, when users activate new devices, they get the last 5 days of emails or 200 messages, with the last 5 days never being more then 200, but to cut down on server load, it just downloads headers.
so the next question would be, is it on all incoming messages?
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