[barjohn]

See my prior post, not all of the problems!

[flonman]

I have a 7100r from Rogers and I am having similar problems which include poor sound quality on the other end. My main issue is poor sound quality from my bluetooth headset after the upgrade. Have been dealing with Rogers now for 6 weeks to no avail. The last conversation I had with them they calle RIM while I was on the line. The RIM contact said they have never had this issue reported!! RIM needs to acknowledge this issue and at least let their carriers know that they are working on a solution. I think we all need to contact RIM about this issue so that they can no longer deny its existence.

[rprice99]

Hi All if I "downgrade: to 3.8 OS will I lose all my settings etc? I am on an enterprise server setup and dont want to have ot go back to my IT team to have them set everything up again...

[a_kayaker]

Originally Posted by SUFan

As a side note I have alot of 7100G users that get complaints from people they talk with about distortion or poor sound quality.

I had read some post about this in the past and thankd god that my users didn't have the "speaker issue". Well... I got a call today and aparrently I was wrong... now I have several users that are having this problem.

They notice the problem while on any call (to or from cell, landline), but they don't have a problem when using a BT headset.

Sounds like a mic problem to me.

I have contacted the provider and they are replacing the handsets.

We will see what happens.

[CodyMac]

I got my new one in today... will post test results here soon.

[schlepers]

The mic on mine sucks balls. The sound quality is crap. It is running 4.0 or something. All I know is when you turn the volume up on the ear piece and there is background around the surrounding vacinity, then the caller barely hears you and hears a bunch of static/distortion. My old Nokia 3100 sounded better. I am now thinking of returning it and getting a Audiovox 5600.

No luv!!! from 7100!!

[tbaker73]

I too have the same problem with the 7100g. I just sent an email to RIM. How can they roll out a product and claim it works as a cell phone when no one can have even a short convesation on it? It has to make you wonder whether it was ever even tested. I'm not sure what to do... downgrading to a previous version seems like a half-ass solution...

[cdd543]

If you are on tmo..go back to 3.8. It is a software issue that is known..it does not affect all markets and a fix is in the works.

[noname]

There is a SDR42153 - Previously, if using a 7290 in a voice call, you may have temporarily audio problem where the calling party could not hear your voice.

Found this in its release notes for 7290 + 7100g.

Noname