BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 10-11-2011, 07:03 PM   #1
PJD642
Talking BlackBerry Encyclopedia
 
Join Date: Nov 2009
Location: East of Cleveland, OH
Model: Q10
OS: 10.2.1.23
PIN: N/A
Carrier: Verizon
Posts: 209
Default Moving from one Tour to another - how?

Please Login to Remove!

I upgraded from a 9630 to a 9650 last year, and now to a 9850. My wife has no interest in upgrading, and now her 9630 roller ball is acting up. She's tried cleaning under it, did the straw thing, etc. It's toast. But she insists she doesn't want to upgrade to a newer phone - she wants to use my old 9630 (which is fine w/ me), because she "knows how everything works".

So - her phone works fine except for the ball. Will this be as simple as using BBSAK to wipe my old phone, and then copying all the files from her phone onto mine, and then activating it with Verizon, or am I missing something?
__________________
Twitter.com/K9Carly
Offline  
Old 10-11-2011, 07:25 PM   #2
rambo47
Latino Hasta La Muerte
 
rambo47's Avatar
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9370
Carrier: Verizon
Posts: 9,063
Default Re: Moving from one Tour to another - how?

That's it. Simple as pie!
Offline  
Old 10-12-2011, 12:00 AM   #3
PJD642
Talking BlackBerry Encyclopedia
 
Join Date: Nov 2009
Location: East of Cleveland, OH
Model: Q10
OS: 10.2.1.23
PIN: N/A
Carrier: Verizon
Posts: 209
Default Re: Moving from one Tour to another - how?

Quote:
Originally Posted by rambo47 View Post
That's it. Simple as pie!
Thank you - and good recommendation on the Kindle too. I just finished Snow Crash yesterday.
__________________
Twitter.com/K9Carly
Offline  
Old 10-12-2011, 09:55 PM   #4
PJD642
Talking BlackBerry Encyclopedia
 
Join Date: Nov 2009
Location: East of Cleveland, OH
Model: Q10
OS: 10.2.1.23
PIN: N/A
Carrier: Verizon
Posts: 209
Default And now Browser is gone....

OK, I did the whole device switch thing from the old 9630 to the new 9630, and Browser disappears. I literally cannot find it anywhere.

So I wipe the new phone and do a fresh install of the OS. Browser is there on the new phone. I do device switch again, and Browser is gone on the new phone although the old phone still has Browser on it.

Any ideas? I already checked inside folders, did "show all", etc.
__________________
Twitter.com/K9Carly
Offline  
Old 10-13-2011, 05:57 AM   #5
rambo47
Latino Hasta La Muerte
 
rambo47's Avatar
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9370
Carrier: Verizon
Posts: 9,063
Default Re: Moving from one Tour to another - how?

Sounds like the BIS account in question is pointing at the wrong phone. Try logging into your Verizon BIS page and re-entering your new PIN/IMEI for this device. You can resend service books from there too, which could be another cause of the problem.
Offline  
Old 10-13-2011, 06:40 AM   #6
PJD642
Talking BlackBerry Encyclopedia
 
Join Date: Nov 2009
Location: East of Cleveland, OH
Model: Q10
OS: 10.2.1.23
PIN: N/A
Carrier: Verizon
Posts: 209
Default Re: Moving from one Tour to another - how?

Quote:
Originally Posted by rambo47 View Post
Sounds like the BIS account in question is pointing at the wrong phone. Try logging into your Verizon BIS page and re-entering your new PIN/IMEI for this device. You can resend service books from there too, which could be another cause of the problem.
OK, maybe a very noobish question here...could this be because I haven't activated the "new" phone yet? She surfs a lot (on OS5, I know!), and I didn't want to have to listen to it if she wasn't able to.... Would something as simple as that cause this problem?
__________________
Twitter.com/K9Carly
Offline  
Old 10-13-2011, 10:02 AM   #7
rambo47
Latino Hasta La Muerte
 
rambo47's Avatar
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9370
Carrier: Verizon
Posts: 9,063
Default Re: Moving from one Tour to another - how?

It *should* activate when you do the device switch, but calling Verizon and having it done that way is much more certain. I'd definitely give that a try first.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Moving from one Tour to another - how?
Thread Thread Starter Forum Replies Last Post
Why the Tour is making me walk away from RIM sean76 Rants and Raves Forum 31 09-23-2009 11:58 AM
Moving Contacts from Env2 to the Tour wmich06 General 9600 Series Discussion - Tour 2 09-09-2009 05:19 PM
Blackberry sponsoring concert tour to promote Curve! priced BlackBerry In the News 9 05-27-2007 06:44 PM


Schneider Electric Energy Server EBX510 Server For Energy Management- picture

Schneider Electric Energy Server EBX510 Server For Energy Management-

$4350.00



Wittmann Material Conveyance System Line Server picture

Wittmann Material Conveyance System Line Server

$550.00



SERVER TECHNOLOGY 4870-XLS-44 SENTRY VDC 48VOLT DC REMOTE POWER MANAGER picture

SERVER TECHNOLOGY 4870-XLS-44 SENTRY VDC 48VOLT DC REMOTE POWER MANAGER

$299.99



MEDIA SERVER DOLBY IMS2000 MSIP-REM-DIB-IMS2000 picture

MEDIA SERVER DOLBY IMS2000 MSIP-REM-DIB-IMS2000

$799.99



Axis Q7900 14 Slot Video Server Rack Chassis,Axis 0287-004 picture

Axis Q7900 14 Slot Video Server Rack Chassis,Axis 0287-004

$230.00



MOXA CN2650-16-2AC 16-Port Mountable Async Terminal Server Dual Lan Ports picture

MOXA CN2650-16-2AC 16-Port Mountable Async Terminal Server Dual Lan Ports

$285.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.