[newbbguy]

okay, so my bb used to connect for about 5 sec to my computer, so i tried to get apploader to flash and reinstall OS. but after forgetting the device password, it said something about erasing something, and now it wont even connect at all... does anyone know what i can do?

[JSanders]

newbbguy, go to the FAQs and the link:
What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

Just follow the directions exactly as posted there.

[newbbguy]

yeah.. that guides you through the apploader.. it doesnt work...:(

[JSanders]

Well, I have only seen extremely rare occassions where it or jl_cmder did not work. Yours may be one of those, I just doubt it.

You don't say what happens, just that it doesn't work. What shows on the BB screen, does the red light come on at all... anything helpful?

[juwaack68]

Perhaps a JVM 507?

[newbbguy]

sorry about that... no, light does not come on at all, bb screen doesn't show anything. it used to connect for about 5 sec when i plugged it in earlier, but when i tried apploader, it asked for a password, then i typed the wrong one too many times. now the computer won't even recognize it.. i have a new battery on the way to try with that..

[JSanders]

ok, you told us all that in the first post.

So now the BB has no LED at all, the screen is black.

If you plug in a charger to the USB, what happens. Any LED lights?

[juwaack68]

Typing the password in wrong 10 times while the device is attached to Desktop Manager will remove the OS (painful education I learned helping one of my users).

Do you have the OS downloaded AND installed on your PC?

[newbbguy]

yeah. do you think i should remove and try to re-install the os on my computer? and nothing happens when it is plugged in. no lights or anything.

[JSanders]

I would definately install the OS to your PC. Then apploader might work.
How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ

[newbbguy]

it was installed before. i removed it and reinstalled both the desktop manager and the os and its still doing the same thing..

[newbbguy]

I got a new battery for it, and the led blinks very slowly now. so I tried the steps here: What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
and now apploader will connect and start to erase and reinstall, but on the second step, waiting for device initialization, it disconnects and reconnects a couple times, and then gives the error code "unable to reconnect the device during a multi-stage load operation."