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12-23-2009, 06:11 PM
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#1
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Knows Where the Search Button Is
Join Date: Nov 2009
Model: 9700
OS: 5.0.0.405
PIN: N/A
Carrier: AT&T
Posts: 41
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Problem regarding 9700 w/AT&T Visual Voicemail
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Hey everyone. Hope you are all easing into the 4-day weekend...
I'm having an issue with my AT&T Visual Voicemail.
When I retrieve a voicemail, the volume of the voicemail defaults to mute. Every time. I have to Riverdance the volume up key with my thumb. But I get there late and it's pretty darn annoying, as you can imagine. Even if I switch to speakerphone using the $ key, it's speakerphone mute. At least it seems to be.
Any thoughts? Apologies if this should be posted in the AT&T forum, please feel free to move if necessary, mods. Thanks.
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12-24-2009, 09:11 AM
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#2
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Knows Where the Search Button Is
Join Date: Nov 2009
Model: 9700
OS: 5.0.0.405
PIN: N/A
Carrier: AT&T
Posts: 41
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I'll bump this once and let it die if no responses. Thanks in advance all.
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12-24-2009, 11:29 AM
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#3
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Thumbs Must Hurt
Join Date: Dec 2007
Location: New York
Model: 9800
OS: 6
PIN: N/A
Carrier: AT&T
Posts: 181
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I had a similar problem and noticed that it was because, for whatever reason, my phone was trying to engage my bluetooth
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12-24-2009, 02:07 PM
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#4
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Knows Where the Search Button Is
Join Date: Nov 2009
Model: 9700
OS: 5.0.0.405
PIN: N/A
Carrier: AT&T
Posts: 41
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Thanks a lot. I'll go check the settings on that. I don't own any bluetooth devices. Will advise.
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12-24-2009, 02:12 PM
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#5
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Knows Where the Search Button Is
Join Date: Nov 2009
Model: 9700
OS: 5.0.0.405
PIN: N/A
Carrier: AT&T
Posts: 41
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Bluetooth settings did nothing, but on a lark, I did go to options -> phone options -> general options and looked around. Default call volume was set at 100%.
I switched it to 25%, exited and saved, hopped back in, changed it back to 100% and exited and saved again. It worked. I guess it needed to be reminded it was at 100%... :shrug: Thanks again for the reply, TonyTone.
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12-24-2009, 09:24 PM
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#6
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Magic Bananas
Join Date: Jan 2006
Location: Braselton, Georgia
Model: iP4S
OS: 5.1
Carrier: Verizon
Posts: 2,350
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Odd, but glad it's working for you now. Don't forget that pulling the battery out (while the device is on) and therefore forcing a reboot is usually the best advice when the phone just seems to be acting strange. Fixes most issues.
__________________
Ian
Semper Fi 3/2/2
"Wow" is now overused. Therefore, I will use "Magic bananas" instead.
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12-24-2009, 10:01 PM
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#7
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Thumbs Must Hurt
Join Date: Dec 2007
Location: New York
Model: 9800
OS: 6
PIN: N/A
Carrier: AT&T
Posts: 181
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Quote:
Originally Posted by JRawlinson
Bluetooth settings did nothing, but on a lark, I did go to options -> phone options -> general options and looked around. Default call volume was set at 100%.
I switched it to 25%, exited and saved, hopped back in, changed it back to 100% and exited and saved again. It worked. I guess it needed to be reminded it was at 100%... :shrug: Thanks again for the reply, TonyTone.
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well - I'm glad it inspired you to take the successful route.
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03-09-2010, 09:45 PM
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#8
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New Member
Join Date: Mar 2010
Model: 9700
PIN: N/A
Carrier: AT&T
Posts: 2
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I'm still having this problem. Neither removing the battery nor going in and out of "options" worked for me. Would really appreciate it if anyone else had any thoughts to a solution.
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03-09-2010, 09:54 PM
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#9
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New Member
Join Date: Mar 2010
Model: 9700
PIN: N/A
Carrier: AT&T
Posts: 2
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Well well, while I was posting my SO was tinkering with my phone and figured out how to solve this problem. Figured I'd post the solution for anyone else having this issue.
1) Play a visual voicemail message (stay on that screen)
2) While in visual voicemail increase the volume using the keys on the right on the phone
3) Switch to speakerphone through the menu (if speakerphone was default in #2, switch to handset instead) and increase the volume to desired setting
4) Exit with the back key and that will save your volume preferences
Only by switching volume of both handset and speakerphone will the volume preferences be set and changed.
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03-16-2010, 10:39 PM
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#10
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BBF Moderator
Join Date: Mar 2005
Location: Northern California
Model: 9700
PIN: Agaboobie
Carrier: AT&T
Posts: 5,518
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I am on .545 and I now have an issue. I listened to a VVM using a headset and now every time I start VVM its in headset mode. I tried the idea below but no luck.
Quote:
Originally Posted by YumSweetiePie
Well well, while I was posting my SO was tinkering with my phone and figured out how to solve this problem. Figured I'd post the solution for anyone else having this issue.
1) Play a visual voicemail message (stay on that screen)
2) While in visual voicemail increase the volume using the keys on the right on the phone
3) Switch to speakerphone through the menu (if speakerphone was default in #2, switch to handset instead) and increase the volume to desired setting
4) Exit with the back key and that will save your volume preferences
Only by switching volume of both handset and speakerphone will the volume preferences be set and changed.
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04-20-2010, 12:38 PM
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#11
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New Member
Join Date: Jul 2005
Location: Florida
Model: 9700
Carrier: at&t
Posts: 4
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VVM solution works
This worked. Thanks
Quote:
Originally Posted by YumSweetiePie
Well well, while I was posting my SO was tinkering with my phone and figured out how to solve this problem. Figured I'd post the solution for anyone else having this issue.
1) Play a visual voicemail message (stay on that screen)
2) While in visual voicemail increase the volume using the keys on the right on the phone
3) Switch to speakerphone through the menu (if speakerphone was default in #2, switch to handset instead) and increase the volume to desired setting
4) Exit with the back key and that will save your volume preferences
Only by switching volume of both handset and speakerphone will the volume preferences be set and changed.
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__________________
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Ron Friedman
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05-25-2010, 07:21 AM
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#12
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New Member
Join Date: May 2010
Location: Los Angeles
Model: 9800
PIN: N/A
Carrier: AT&T
Posts: 6
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VVM volume follows Media Player volume
I had the same issue others have mentioned here, with my 9700. I couldn't figure out why I could listen to a Visual Voicemail message (adjusting its volume to an appropriate level), then exit VVM, and upon reopening it find that I'm at the original (muted) volume again.
Finally through some experimentation I discovered the following: VVM volume is linked to the Media Player volume. So if I'm listening to music, and then mute the music... then exit out of Media Player, when I listen to a VVM message, it will be muted too. If, within Media Player, I set the volume to full-blast, when I listen to my VVM, it will be full volume too.
I hope this helps others. It really is a quirk that ought to be worked out. Who wants to have to adjust their voice mail volume every time the listen to the media player?
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05-27-2010, 11:24 PM
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#13
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Thumbs Must Hurt
Join Date: Apr 2007
Location: Dallas, TX
Model: 9700
OS: 6.0.0.480
Carrier: at&t
Posts: 103
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Quote:
Originally Posted by JRawlinson
Hey everyone. Hope you are all easing into the 4-day weekend...
I'm having an issue with my AT&T Visual Voicemail.
When I retrieve a voicemail, the volume of the voicemail defaults to mute. Every time. I have to Riverdance the volume up key with my thumb. But I get there late and it's pretty darn annoying, as you can imagine. Even if I switch to speakerphone using the $ key, it's speakerphone mute. At least it seems to be.
Any thoughts? Apologies if this should be posted in the AT&T forum, please feel free to move if necessary, mods. Thanks.
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Are you accidentally hitting the mute panel on the top right? There's no setting that I know of that would cause this.
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