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04-28-2009, 11:33 AM
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#1
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Thumbs Must Hurt
Join Date: Feb 2005
Location: Union, KY
Model: Curve
PIN: 31CFDFC8
Carrier: cincinnati bell
Posts: 133
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Out of Memory
Please Login to Remove!
Started getting on the Wife's 8800 last night. Noticed she was on Firmware 4.2. Fine updated to 4.5. now she is getting out of memory errors left and right. Saying she has insufficient memory in her BlackBerry. Only third party apps are Facebook,MySpace, Yahoo IM, and Pandora, and BlackBerry Apps store.
I have the same load on my BlackBerry Curve - Any ideas?
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04-28-2009, 11:34 AM
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#2
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
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Does she use a media card, or is she storing media on the device memory? How much email does she have (with attachments, too)?
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No longer a BES Admin, but it was fun while it lasted!
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04-28-2009, 11:35 AM
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#3
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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04-28-2009, 11:35 AM
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#4
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Thumbs Must Hurt
Join Date: Feb 2005
Location: Union, KY
Model: Curve
PIN: 31CFDFC8
Carrier: cincinnati bell
Posts: 133
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Quote:
Originally Posted by juwaack68
Does she use a media card, or is she storing media on the device memory? How much email does she have (with attachments, too)?
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She does have a 2 GB Memory Card in it but I can't determine - Can Apps write to Media Card or is it strictly internal Memory? |
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04-28-2009, 11:37 AM
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#5
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BlackBerry Extraordinaire
Join Date: Jun 2007
Location: In the Off Topic Lounge.
Model: 9000
OS: 4.6.0.282
PIN: g Bomb!
Carrier: The Newest AT&T
Posts: 2,321
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Wirelessly posted (Hey I'm cool…)
Internal memory on applications.
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Dacy Jackson
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04-28-2009, 11:37 AM
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#6
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Apps go to device memory. If she has pictures/ringtones/etc on the device memory, it's best she moves them over to the media card. This will clear up a lot of device memory as well.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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04-28-2009, 11:37 AM
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#7
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Appleinator
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
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Apps on the device. Need to move music, ringtones and photos to the SD card.
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04-28-2009, 11:41 AM
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#8
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Thumbs Must Hurt
Join Date: Feb 2005
Location: Union, KY
Model: Curve
PIN: 31CFDFC8
Carrier: cincinnati bell
Posts: 133
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Quote:
Originally Posted by jsconyers
Apps go to device memory. If she has pictures/ringtones/etc on the device memory, it's best she moves them over to the media card. This will clear up a lot of device memory as well.
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Hmmm I woiuld wager to say that might be the issue.
Do you know how much memory comes on the 8800? |
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04-28-2009, 11:51 AM
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#9
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
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The 8800 has 64MB of flash memory. To check the 'file free' click on Options -> Status.
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No longer a BES Admin, but it was fun while it lasted!
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04-28-2009, 11:53 AM
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#10
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Press Alt + Caps + H. It will tell you the file total and the file free.
Is it the 8800 or 8830?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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04-28-2009, 12:00 PM
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#11
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Thumbs Must Hurt
Join Date: Feb 2005
Location: Union, KY
Model: Curve
PIN: 31CFDFC8
Carrier: cincinnati bell
Posts: 133
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Quote:
Originally Posted by jsconyers
Press Alt + Caps + H. It will tell you the file total and the file free.
Is it the 8800 or 8830?
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Verizons edition of the the 8800 whatever it may be. I speculate 8830 |
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04-28-2009, 12:01 PM
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#12
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Yes, 8830. Options > About will tell you.
What is the file free?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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04-28-2009, 12:02 PM
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#13
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Thumbs Must Hurt
Join Date: Feb 2005
Location: Union, KY
Model: Curve
PIN: 31CFDFC8
Carrier: cincinnati bell
Posts: 133
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Quote:
Originally Posted by jsconyers
Yes, 8830. Options > About will tell you.
What is the file free?
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Wont know until I get home this evening. She just called me and told me since I worked on it last night nothing else works. ARGH!!!! I told her I had 240 other users right now that are complaining about a Notes to Outlook switch I cant touch hers right now  As its not in front of me :( |
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04-28-2009, 12:03 PM
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#14
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Keep us updated.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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04-28-2009, 05:46 PM
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#15
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Thumbs Must Hurt
Join Date: Feb 2005
Location: Union, KY
Model: Curve
PIN: 31CFDFC8
Carrier: cincinnati bell
Posts: 133
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Okay got home.. Heres the update - Looks like Free She has 4,089,075 Bytes
File Total is 47,448,064
I took a bunch of pictures and moved them but those stats don't look like its pulling the media card or am I looking at that funny?
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04-28-2009, 05:50 PM
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#16
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Try a battery pull and check the file free again. Double check the pictures after the battery pull. Make sure they're on the media card and not device memory.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Thanks button.!!
