[Ritz123]

I have a curve 8900 and i added the blackberry data plan to my o2 contract.
I set my email up but my internet(not wifi) did not work.
I rang o2 and they sed i had to register my handset with my imei and pin on o2email.co.uk.
When i did i restarted my handset and i could not send emails and i could only receive.

Any help Please! it will be much appreciated!
Thanks

[Dubdub]

Go to the O2 BIS site confirm the IMEI and PIN is registered and resend your service books.

http://www.blackberryfaq.com/index.p...rvice_books%3F

Then, with the device on, pull the battery for about 30 seconds, reinsert and let it reboot.

Can you send and receive now?

[Ritz123]

Thanks a million!! email is fine now

Also is there a way to check if the internet is working or not?
As when i turn off wifi, i can browse the internet, but the Xenozu youtube app doesn't work when i try to search videos?

[Dubdub]

Do you have the BB Browser? That is generally the indication that the proper service books are in place. And does that allow you to surf the web - not those specific sites but something easy like google.com or cnn.com, etc.