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04-01-2007, 10:01 AM
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#1
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Thumbs Must Hurt
Join Date: Mar 2007
Location: Toronto, Ontario, Canada
Model: 8300R
PIN: Just Ask =)
Carrier: Rogers
Posts: 88
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"Format" My BBerry Device?
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Is there a way to "format" a blackberry (The device itself, not the desktop software)? i.e. restore it to the way it was right out of the box?
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Lawrence Wong
Blackberry 8300R Curve
OS Pkg: 4.2.2.314 - App Pkg 4.2.2.173
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04-01-2007, 11:16 AM
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#2
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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Yes; search here for a program called JL_CMDER.
Running that will wipe out everything (including the OS and all programs) on the BlackBerry.
You will then need to reload the OS onto the BB using Desktop Manager.
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04-01-2007, 12:07 PM
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#3
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Talking BlackBerry Encyclopedia
Join Date: Apr 2005
Location: Cleveland, Ohio
Model: 9530
Carrier: Verizon
Posts: 320
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If you don't want to do anything that severe you can go to options -> security and choose wipe in the menu, that will get rid of most things but not as complete as the previous post.
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BlackBerry 9530, trying 4.7.0.90, come on baby please don't media card me
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04-01-2007, 12:09 PM
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#4
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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The reason I didn't mention that is that it doesn't put it into "right from the box" condition. A Security Wipe leaves third party applications and service books on the device... So I suggested JL_CMDER.
You are right - if you want to erase customer data, then you can do a security wipe - much faster that way, also.
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04-01-2007, 01:53 PM
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#5
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Knows Where the Search Button Is
Join Date: Apr 2005
Location: Maryland
Model: 9650
OS: .810
Carrier: Verizon
Posts: 49
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Wipe all email but leave 3rd prty apps?
Quote:
Originally Posted by NJBlackBerry
The reason I didn't mention that is that it doesn't put it into "right from the box" condition. A Security Wipe leaves third party applications and service books on the device... So I suggested JL_CMDER.
You are right - if you want to erase customer data, then you can do a security wipe - much faster that way, also.
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I want to wipe out all e-mail in the inbox but leave third party apps and calendar, tasks, etc. installed. For some reason I can not delete any e-mails from my BB before March 16 but the other apps are fine. Is there a way to do this?
If need be I am willing to wipe all email, calendar, tasks etc as long as I leave all 3rd party apps intact- (TeleNAV, Cryptmagic, etc.). Since I am wireless reconcilliation, all e-mail and calendar etc. should automatically come back- right?
thanks
steve
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04-01-2007, 02:23 PM
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#6
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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Your e-mail will NOT come back. E-Mail is not synchronized - it is pushed.
Do the security wipe as described above; all PIM data will be deleted, but the programs will remain.
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04-01-2007, 02:23 PM
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#7
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BlackBerry Extraordinaire
Join Date: Oct 2004
Location: Fort Worth, Texas
Model: 8220
PIN: FFFFFFFF
Carrier: T-Mobile
Posts: 1,734
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Go into desktop manager and use the backup/restore function and click on the e-mails database and delete it.
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Stonent
Prior: BES: 7510, 7520, 7290, 7230, 7130, 8220 (No Data Plan), Droid Eris
Post your question on the forum, don't PM me.
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04-01-2007, 02:37 PM
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#8
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Knows Where the Search Button Is
Join Date: Apr 2005
Location: Maryland
Model: 9650
OS: .810
Carrier: Verizon
Posts: 49
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PIM Data
Quote:
Originally Posted by NJBlackBerry
Your e-mail will NOT come back. E-Mail is not synchronized - it is pushed.
Do the security wipe as described above; all PIM data will be deleted, but the programs will remain.
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Quote:
Originally Posted by Stonent
Go into desktop manager and use the backup/restore function and click on the e-mails database and delete it.
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NJBlackberry- OK- if I use Desktop Sync, if memory serves, it will restore some amount of e-mail, I believe back a week or so- right?
Stonent- sorry to be dense, but I think you are saying with the BB connected to my Desktop Manager (DTM), by clicking on the e-mail database and deleting it in DTM, it will wipe all e-mails from the BB- right? Will it wipe the "Saved" e-mails as well?
thanks
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04-01-2007, 02:40 PM
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#9
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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If you have a backup, you can restore the e-mail. Desktop Sync does not touch e-mail. Calendar, notes, tasks and contacts only.
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04-01-2007, 03:12 PM
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#10
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Knows Where the Search Button Is
Join Date: Apr 2005
Location: Maryland
Model: 9650
OS: .810
Carrier: Verizon
Posts: 49
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Folder syncing between BB and Outlook using DTM
Quote:
Originally Posted by NJBlackBerry
If you have a backup, you can restore the e-mail. Desktop Sync does not touch e-mail. Calendar, notes, tasks and contacts only.
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I think you may be mistaken, unless I am misunderstanding. I have my DTM set up to allow a folder on my BB where I can "File" e-mails into and when I hook up my BB to the DTM and sync, the messages that I have filed on the BB to this folder get moved from my Outlook inbox to this folder on my computer. Also, vice versa- if I have moved e-mails from the Outlook inbox to this folder on the computer, they are moved on the BB after a sync.
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04-01-2007, 06:01 PM
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#11
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Thumbs Must Hurt
Join Date: Mar 2007
Location: Toronto, Ontario, Canada
Model: 8300R
PIN: Just Ask =)
Carrier: Rogers
Posts: 88
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Thanks all for the replies
I got all the info I need
__________________
Lawrence Wong
Blackberry 8300R Curve
OS Pkg: 4.2.2.314 - App Pkg 4.2.2.173
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04-02-2007, 08:47 AM
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#12
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Talking BlackBerry Encyclopedia
Join Date: Aug 2006
Location: stl, MO
Model: 8330
PIN: nope
Carrier: verizon
Posts: 314
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With a dedicated computer / mail server you can sync whatever you want. As long as it's supported. I think NJ was referring to a BIS setup or using hotmail/gmail/etc. accounts. You cant SYNC the messages in those inboxes. They are just pushed from when you activate.
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Me likey BlackBerry
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04-02-2007, 08:52 AM
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#13
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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Quote:
Originally Posted by SteveMRose
I think you may be mistaken, unless I am misunderstanding. I have my DTM set up to allow a folder on my BB where I can "File" e-mails into and when I hook up my BB to the DTM and sync, the messages that I have filed on the BB to this folder get moved from my Outlook inbox to this folder on my computer. Also, vice versa- if I have moved e-mails from the Outlook inbox to this folder on the computer, they are moved on the BB after a sync.
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That is reconciliation and not syncing.
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04-02-2007, 05:20 PM
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#14
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Knows Where the Search Button Is
Join Date: Apr 2005
Location: Maryland
Model: 9650
OS: .810
Carrier: Verizon
Posts: 49
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Sync vs. reconciliation
Quote:
Originally Posted by NJBlackBerry
That is reconciliation and not syncing.
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Ok- thanks. I've read the definitions a million times and still can't get it straight.
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