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Old 12-31-2010, 01:44 PM   #1
dylokjai
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Default phone gets hot

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Just took a 20minute call and when i was done the key pad area is HOT..No its not from the heat of my hand because i wasnt holding the phone i was on bluetooth. Is it only me or do you guys have the same issue with the phone running hot? Please let me know So i can return it or get a new one thanks
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Old 12-31-2010, 01:56 PM   #2
aiharkness
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Default Re: phone gets hot

If it cooled back down after the phone call and doesn't happen regularly, then I'd chock it up to the conditions of use at that time putting a bigger than usual demand on the battery.

If it starts happening under a variety of conditions and uses, and if the battery is draining when it shouldn't, then I'd suspect a problem and check into it.

EDIT: By the way, I know it's hard to describe hot versus warm. I've experienced a BlackBerry getting very warm, but not so it couldn't be held. If you BlackBerry did get hot to the touch, not just very warm, then I would definitely look into it now. Maybe set up a test and see if you can repeat it. Then look into a warranty replacement if necessary (and if possible).

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Old 12-31-2010, 02:14 PM   #3
dylokjai
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Default Re: phone gets hot

Quote:
Originally Posted by aiharkness View Post
If it cooled back down after the phone call and doesn't happen regularly, then I'd chock it up to the conditions of use at that time putting a bigger than usual demand on the battery.

If it starts happening under a variety of conditions and uses, and if the battery is draining when it shouldn't, then I'd suspect a problem and check into it.

EDIT: By the way, I know it's hard to describe hot versus warm. I've experienced a BlackBerry getting very warm, but not so it couldn't be held. If you BlackBerry did get hot to the touch, not just very warm, then I would definitely look into it now. Maybe set up a test and see if you can repeat it. Then look into a warranty replacement if necessary (and if possible).

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It get warm but not burning hot and the battery is normal no drainage..
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Old 12-31-2010, 02:17 PM   #4
aiharkness
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Default Re: phone gets hot

Personally I wouldn't worry about for now then.
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Old 12-31-2010, 09:04 PM   #5
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Default Re: phone gets hot

I am new to the blackberry world but I this happen to me and I found that I had too many apps running in the background I was not closing them with the escape key. once I closed the non need apps the phone cooled down and the battery life was greatly extended
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Old 01-01-2011, 12:55 AM   #6
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Default Re: phone gets hot

I agree that apps not closed properly coupled with your bluetooth in use at the same time is the cause. Sometimes a buggy app can cause this also, in my case it was third party ogg player.
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