[vincentnyc]

if you remove the user bes account from the bes server, is the IT policy automatically remove from the blackberry device? if not, what is the proper way to remove IT policy on a blackberry?

ps i have a blackberry curve if it helps.

[juwaack68]

The IT Policy is not removed when the user is removed from the BES. The BES Admin could push a blank/Default IT Policy to the device prior to removing it.

To completely remove the IT Policy, follow these directions:

Remove IT Policy - BlackBerryFAQ

[fadmin]

Originally Posted by juwaack68

The IT Policy is not removed when the user is removed from the BES. The BES Admin could push a blank/Default IT Policy to the device prior to removing it.[/url]

I don't think that would remove policy. It will just assign blank but that is stil a policy. If stil on the BES, apply IT policy that has this item turned on under Security Policy Group : Remote Wipe Reset to Factory Default. Then send remote wipe command. Upon wipe there would be no policy any more.

Originally Posted by juwaack68

To completely remove the IT Policy, follow these directions:

Remove IT Policy - BlackBerryFAQ

This will work too.

[juwaack68]

Originally Posted by fadmin

I don't think that would remove policy. It will just assign blank but that is stil a policy.

Yep, very true. I said they *could* just assign the blank/Default policy....but there would still be a policy, even if it's not restricting anything.

[vincentnyc]

Originally Posted by fadmin

...If stil on the BES, apply IT policy that has this item turned on under Security Policy Group : Remote Wipe Reset to Factory Default. Then send remote wipe command. Upon wipe there would be no policy any more.
...

interesting...this might be easier than doing the manual steps. i'm confused with your first step..you mention "apply IT Policy that has this item turned on under security policy group...."

1) what do u mean apply IT policy? that bb already has an IT policy...so what policy are u talking about?
2) and what items are you talking about?

[fadmin]

Create new IT Policy ( I assume you know how to do that) and name it Cleaning Policy.
Make sure under Security Policy Options you scroll down until you see Remote Wipe Reset to Factory Default and set it to True.
Now right click on user in BB Manager and select Assign IT Policy. Select Cleaning Policy from drop down list.
Watch the user properties and once IT Policy status state applied Succesfully, right click on user and select Erase Data and disable Handheld.
Once device reboots after wiping it should be clean and policy free and as good as new.
Remove User from BES if you want.
Done

[juwaack68]

vincentnyc - are you a BES Admin?

[vincentnyc]

Originally Posted by juwaack68

vincentnyc - are you a BES Admin?

sorta..all i know is to add and remove bes user...that's about it...lol.

[juwaack68]

Sorta? So...you support end users but another person is the dedicated BES Admin?

[vincentnyc]

Originally Posted by juwaack68

Sorta? So...you support end users but another person is the dedicated BES Admin?

we both are...let's just say i have access to the bes server.

[juwaack68]

What version is your BES and what environment (Exchange, Groupwise, Domino)?

[fadmin]

Is it on your BES? If so, do as I instructed couple of posts ago and try to pair before you connect again to your BES. If it works, then activate it on your BES again and if it does not work it is something in the current IT policy that does that.

[hoangandy]

I am trying to disable my IT policy so I can use gtalk and bb messenger. They are both currently blocked. If I assign a "blank" IT policy as mentioned above, will this be a way to get this to work?

[jsconyers]

Welcome to the forums.

Are you on a BES, or did you get your device second hand? I would not recommend trying to circumvent your security policy to get your IM applications working.

[jlesher714]

I tried the folowed all the procedures above, downloaded the blank IT policy & wiped my blackberr. I'am still not able to change the the lock time or remove password. Due to being on a BES previously. I have sync it my bb ran Desktop manager but nothing seems to work.. Any ideas ?

[fadmin]

and also keep in mind that this it policy item will work only on device OS 4.2.2 and higher .

[takeshi]

Originally Posted by fadmin

Then send remote wipe command. Upon wipe there would be no policy any more.

That's a pretty heavy-handed approach. It's like formatting your PC and reloading Windows to resolve an issue IMO. Unless you're just extremely picky a blank IT policy (i.e. no restrictions) is equivalent to not having one, IIRC. If you really want an IT policy removed there are detailed instructions available if you search.