[djdonjohn]

can you help me, my black berry bold 9900 is reset through blackberry desktop.. after reset, in screen i can't ok the license aggreement but i scroll up and down.. i try to upgrade and downgrade but nothing happen.. pls help me what can i do..

[tsac]

You need to give more details. Reset ? do you mean you did a wipe? reload OS?
Why did you do the reset? was something wrong?

[djdonjohn]

yes i wipe it using desktop manager, and relod OS, because of to slow when i use.. but now when i open, the license aggreement is pop out and when i click ok nothing happen.

[tsac]

Ok , lets try this way. What license agreement? for the apps or are you seeing something to do with the basic OS on the phone.

Read this link and see if it helps. FOLLOW all instructions.


KB18998-How to reset the BlackBerry smartphone to factory defaults

[alicepattinson]

Check your BB if it doesn.t have hardware malfunctions.

[NJBlackBerry]

Originally Posted by alicepattinson

Check your BB if it doesn.t have hardware malfunctions.

Can you explain how someone could check that?

[djdonjohn]

y0utu.be/ LvlPAOEBkAA

here watch my video

just change Letter 0 to o
and erase the space