[mzamora]

Hi, We have calendar sync problems from our BBs to Outlook in my company.

I run the Blackberry Check application and display all the BES information and display that is Unable to find MAPI32.DLL and EMSMDB32.DLL version information.

My BES has all the service pack and MRs

How Can fix this problem?


Regards


-------------------
[START_11:28:30]

Generated by BBCheck Version 1.0.0.2

[GENERAL]

Current User: COMIMSA\blackberryadmin
Host Name: DIR2
OS Version: 5
Build number: 0
ServicePack: 4.0

[BES]

Platform: Exchange
Version: 4.0.7 (Bundle 14)
Install Path: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\
Network Access Node: *******
MAPI Profile: BlackBerryServer
MAPI GC: *******

[SERVICE_ACCOUNT]

BlackBerry Service Account: COMIMSA\blackberryadmin

Domain Group Membership:


[EXCHANGE_PERMISSIONS]


Accounts/Groups found with Send As/Receive As permissions:

Account: comimsa\blackberryadmin has Send As Permissions
Account: comimsa\blackberryadmin has Receive As Permissions

[MAPI_SUBSYSTEM]

MAPI32.DLL: Unable to find MAPI32.DLL version information!
EMSMDB32.DLL: Unable to find EMSMDB32.DLL version information!
CDO.DLL: 6.5.7638.2 (C:\WINNT\system32\cdo.dll)

[DarkWater]

Check one of your agent logs (MAGT) to see if they list information for those.

This information is logged at midnight and you shouldn't have to scroll too far down to find it.