[Stwutter]

Hi.



I have a Curve 8900. I installed Blackberry App. World a while ago, and was using it with no trouble at all.



Suddenly today, when I try to access it, I get 'Upgrade your service to a plan that includes browsing....', and I have to exit.



I have uninstalled and reinstalled, done numerous soft resets, but to no avail.



I am on an unlimited data plan, and all my other internet applications, such as e-mail, FB & Maps work perfectly. I have called my service provider (Orange UK), but they cannot (will not?) help..



Any advice greatly appreciated.

[MidnightDraven]

O2, Vodafone, Orange and some T-mobile customers (all in the UK) have reported problems with app world here.
Mine's working fine (t-mobile UK), though I ahd data droppage problems yesterday.
But its clear there is a problem somewhere.
Call Orange and let them know, ask if they know whats up.

[Davidt2009]

I have the exact same problem, I'm on Vodafone. They said to contact BB as I can connect to the internet. I came here as I couldn't find anything to help in BB owners lounge.

[MidnightDraven]

you need to talk to vodafones technical support, not customer services.

[Davidt2009]

I did speak to tech support. They told me to try 2 things, neither worked. They said as all other applications were working fine problem must be with BB APP World App?

[MidnightDraven]

what version of app world do you have currently?

[Davidt2009]

None now, just deleted it and rebooted for the third time!

[MidnightDraven]

It wont make any difference.
Its a server problem.

[Davidt2009]

OK. So you think I should go back to Vodafone and make a fuss?

[MidnightDraven]

yup. they cant tell you to contact RIM.
Because you cant contact RIM.
There is no helpline as it were.
RIM will direct you to your carrier.

Its obviously a RIM problem, its happening on your network to different BB's, as well as other networks. But vodafone are the ones that are gonna have to tell RIM that.