[John Clark]

Wirelessly posted (BB 11020)

You MUST have a BB data plan in order to get a browser and/or email on a BB.

As for voicemail, set your voicemail number by pressing the green phone button, hit menu key and select Options >Voicemail. After entering your number there and saving, reboot the device by removing the battery.

[warwickw]

Does anyone have a blank policy.bin file for me please, just received an old 7290 that I need to clear of its policy and the latest os is 4.1 for it so cant do a method 1.

thanks!

[mushtaq2006]

thanks for this usful post

[sandie]

Hello there, just wanted to thank John Clarke for his precise details regarding the IT policy, I managed to do it myself who does not know anything in IT, thank you everso much.

[walidmorgan]

hi every buddy plz what is
(( research in motion ltd. )) this bb has blank it bolicy on it written by john clark
i want to know what is this messege mean thank you verry much your brother morgan

[John Clark]

Research in Motion (RIM) is the name of the company that makes the BlackBerry.

That message means that someone installed a blank IT policy to your device written by me that I wrote several years ago to remove IT policy restrictions placed on devices by corporations. On older devices there was no means of removing an IT policy and the only way to get rid of the restrictions was to place another IT policy on the device with all the restrictions open. This is what "Method 2" describes above.

However, on all newer devices with OS 4.5 and higher it is now possible to remove the policy as stated in the first post under "Method 1." I no longer have the blank policy posted for download as it's rarely necessary anymore and many people use that method when they don't need to. The text of the IT policy written by me is posted in the first post so that anyone wanting to know what it included can see it.

You can remove that message by changing the info in the "Owner" section in Options.

Hope this helps.

[gacaro]

did it using cmd. god bless you.

[markus@championsusa.com]

Wow this actually worked!

However one problem. Now the phone works, but the internet and e-mail don't work. the icons do not appear and when i check Host Routing Table, nothing is there!! uGHHH...lol, i feel like i've just switched abilities from no phone, but e-mail and texting to A PHONE with no e-mail and texting. help would be appreciated! thanks!

[markus@championsusa.com]

NVM NVM! I just had to do a battery pull....now the host routing table is firing and all the e-mail/internet icons r coming back! woot woot! thanks so much john clark. u made me look like a savior to my BOSS!

Office Manager w/ all the answers FTW!

[John Clark]

You're welcome.
Posted via BlackBerryForums.com Mobile

[SFAngie]

Hi! and thanks so much for this ongoing conversation, and all your generous help.

I noted in the older comments that JL-cmder is a Windows-only option. Has anything changed in the last three years? Is there some way for me to wipe the IT policy using BB desktop on my Mac? Or is there some other Mac method besides JL-cmder?

BTW, I'm a computer idiot, so speak slowly and use tiny words. If something seems too obvious to include - please include it! I'll try to keep up.

[zessler]

I have an unlocked BB, if I follow this procedure, will it become locked again?

Thank you

[John Clark]

Nope. You can never relock it.
Posted via BlackBerryForums.com Mobile

[dan kingg]

Help Plz

[John Clark]

Let's try that again in a language we can all understand please.
Posted via BlackBerryForums.com Mobile

[jsconyers]

Sounds like you don't have a BlackBerry data plan.

[dan kingg]

Help Plz

[John Clark]

Can u spk n rglr ensh pls it mks it dfclt to undrstnd u
Posted via BlackBerryForums.com Mobile

[dan kingg]

Sorry u carnt understand ill try again ..

could you please give bullet points of instructions on how to fix my it policy as it prevents me from downloading!

to this point i have deleted my framework on the bb 8310 and reinstalled it.WHAT NEXT

[jsconyers]

How do you know you have an IT policy on the device? If you go to Options > Security Options > General Settings and scroll down, what is listed under Services?