[snowskier79]

Originally Posted by juwaack68

Just tried sending service books....BIS site just shows 'Processing, please wait' and I haven't received them yet.....

I'm not able to even log on to BIS! I'm attempting to change devices right now and the website is not accepting my BIS credentials!

Slight frustrating . . . .

[helfrez]

Originally Posted by juwaack68

Just tried sending service books....BIS site just shows 'Processing, please wait' and I haven't received them yet.....

EDIT: After about 5 minutes I got "Unable to send service books - try again later"

Same here ATT carolinas.

[Danabw]

SoCal VZW...no email since several hours ago (like 2:00 or so PM PST). Was unable to send service books at first try around 4:30, but did get a reply from the Activation Server at 5:20 PM.

Still no mail, however...just glad it wasn't just me!

I've only had a BB since Friday, and there have already been two problems w/BIS.

I hope this isn't normal? Isn't the BB email service generally rock solid?

[AlexKidd]

Originally Posted by Danabw

I've only had a BB since Friday, and there have already been two problems w/BIS.

I hope this isn't normal? Isn't the BB email service generally rock solid?

There's usually one or two small outages a year. Just relax and wait a few hours and it'll be back online. Take a vacation from e-mail for a few.

--Kidd

[rhian]

I am on Tmobile in PA and all my email services are down. I IMAP into my company server. None of Blackberry's servers have logged in for hours. In fact, the Tmobile.com website appears to be totally offline. What the heck is happening!

[Justia]

I have not received email on several accounts since approximately 4:00 CST.

[orgullodemexico]

Not getting emails on TMO in Chicago since 2pm

[Danabw]

Originally Posted by AlexKidd

There's usually one or two small outages a year. Just relax and wait a few hours and it'll be back online. Take a vacation from e-mail for a few.

--Kidd

Good advice...I've got the brown paper bag and am breathing into it...find my happy place, find my happy place!

;)

[rhian]

Can anybody clarify how Blackberry systems are arranged. Does each carrier (Tmobile, ATT, Verizon, etc..) host a blackberry server of their own?

Are these the systems that do the IMAP or are these just the carriers Blackberry handed systems to allow customers a method of creating and deleting blackberry or IMAP/POP accounts. I assume they talk back to a more centralized blackberry cluster in Canada.

[BryanHarig]

Originally Posted by rhian

I am on Tmobile in PA and all my email services are down. I IMAP into my company server. None of Blackberry's servers have logged in for hours. In fact, the Tmobile.com website appears to be totally offline. What the heck is happening!

T-Mobile's internal systems are down due to the storms. No ETA for a fix, but I doubt it will be down by tomorrow.

I dont know if RIMs outage is also weather related, but it sems likely.

[rhian]

What storms? Where is T-mobile based out of?

[audit]

Just confirmed off the Outage List.

Notification from RIM ...

Confirmed outage for BIS 2.x users as of 15:58 EST - 100% User impact

Confirmed outage for BIS 1.8 users as of 18:47 EST - 100% User impact

Cause: RIM Software Reported Error

[verxion]

Just figured I would chime in and confirm that Sprint in Arizona has been down since 4pm local time.

I called Sprint and they told me they estimated 4 hours of downtime. They confirmed the downtime was at RIM and not at Sprint themselves.

-Verxion

[teskew]

Has anyone deleted then re-added the BIS account? Curious to know if that would work at all...

[fr0zen]

rogers is down as well...no email since evening...

even the service books dont come

[laa82]

im in seattle and im not getting any emails from any of my accounts to my blackberry...what should i do?????????? kinda new to blackberrys how do u i know if my service books r ok?? any help will do

[snowskier79]

Originally Posted by laa82

im in seattle and im not getting any emails from any of my accounts to my blackberry...what should i do?????????? kinda new to blackberrys how do u i know if my service books r ok?? any help will do

There is nothing you can do; the issue apparently is at RIMs level.

[juwaack68]

You will have to wait until the BIS services come back up. Keep track of this thread of updates....or subscribe to Bb-Outage Info Page

[kdog1176]

AT&T BIS down here in Washington, DC area. Haven't received any gmail since about 5:30pm eastern.

[laa82]

Originally Posted by snowskier79

There is nothing you can do; the issue apparently is at RIMs level.

damn alright thanx