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02-24-2008, 07:06 PM
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#1
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Knows Where the Search Button Is
Join Date: Jan 2008
Location: NJ
Model: 9630
PIN: N/A
Carrier: sprint
Posts: 30
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more problems with the pearl!
Please Login to Remove!
ok so ive had my pearl now for about 2 months. i had some issues and was helped out by the people on the forums. (thank you) well ive followed the guide on how to optimize the BB which worked great. i also installed jivetalk as instructed and found its a good program. the problem is now that for the passed few days the phone decides that it wont place or receive calls, no incoming messages or anything. the power stays on but will not allow any function. so in order for me to do anything i have to do a hard reset and it doesnt last long. is anyone else having this problem? or does anyone know why this is occuring? the help would be appreciated and thank you in advance
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02-24-2008, 07:17 PM
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#2
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
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Hey Vinnie - how much free space do you have? Click on the Options icon, then status and report back the File Free.
Also, what other apps do you have installed besided JiveTalk?
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02-24-2008, 07:35 PM
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#3
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Knows Where the Search Button Is
Join Date: Jan 2008
Location: NJ
Model: 9630
PIN: N/A
Carrier: sprint
Posts: 30
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my file free is 7761958 bytes. the other programs are sprint navigation and maps. the only other thing i downloaded for it was an iphone theme.
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02-24-2008, 07:38 PM
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#4
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
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That's 7.7M, and is quite low. I find I need at _least_ 15M for mine to be stable. I have BBWeather, Windows Live Search, TeleNav, and FindIt! installed.
If you do a hard reboot, what does the File Free go up to?
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02-24-2008, 08:27 PM
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#5
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Knows Where the Search Button Is
Join Date: Jan 2008
Location: NJ
Model: 9630
PIN: N/A
Carrier: sprint
Posts: 30
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sorry im a newbie to this stuff obviously. do you mean to pop the battery out or erase everything on my phone? if its to pop the battery out i have the same amount of file free as before.
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02-24-2008, 08:30 PM
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#6
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
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Yes, a reboot by removing the battery while device is on (for about 30 seconds).
Doing so does not 'erase everything', but rather it reclaims any unused memory.
So you have done that and you have the same file free???
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02-24-2008, 08:31 PM
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#7
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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Just pop the battery out and in - then immediately check the free space.
Juwaack68 is right - 7.7mb is REALLY low memory for a Pearl.
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02-24-2008, 08:34 PM
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#8
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Knows Where the Search Button Is
Join Date: Jan 2008
Location: NJ
Model: 9630
PIN: N/A
Carrier: sprint
Posts: 30
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yea i have the same amount of file free.... how is that possible
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02-24-2008, 08:36 PM
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#9
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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Was the BlackBerry plugged in to the PC (or the wall) when you removed the battery.
You are going to have to remove applications and themes you don't need.
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02-24-2008, 08:37 PM
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#10
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
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Check the data usage on the device. Click on Options icon, then Status. Then click the Menu key (left of the trackball - the button with all the dots on it) and click Database Sizes.
What are the different database sizes there? Any that look very large compared to others?
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02-24-2008, 08:38 PM
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#11
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Knows Where the Search Button Is
Join Date: Jan 2008
Location: NJ
Model: 9630
PIN: N/A
Carrier: sprint
Posts: 30
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wasnt plugged into anything.
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02-24-2008, 08:40 PM
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#12
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Knows Where the Search Button Is
Join Date: Jan 2008
Location: NJ
Model: 9630
PIN: N/A
Carrier: sprint
Posts: 30
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well phone call logs is at 128.6k, rms databases is at 351.6k other than those 2 everything is pretty low
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02-24-2008, 08:42 PM
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#13
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
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Wait...have you been taking a lot of pictures with your device? If so, do you have a microSD card to store them on - or are they getting stored on the device?
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02-24-2008, 08:43 PM
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#14
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Knows Where the Search Button Is
Join Date: Jan 2008
Location: NJ
Model: 9630
PIN: N/A
Carrier: sprint
Posts: 30
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i have an sd card in but some actually saved to the device
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02-24-2008, 08:45 PM
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#15
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
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That will definately eat up memory very quickly. Try using the Media Manager under Desktop Manager to move the over to the card.
If you don't have Desktop Manager installed, you can download it here:
Where can I download Desktop Manager and / or the Handheld OS? - BlackBerryFAQ.com
I recommend version 4.2.2, not 4.3
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02-24-2008, 08:50 PM
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#16
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Knows Where the Search Button Is
Join Date: Jan 2008
Location: NJ
Model: 9630
PIN: N/A
Carrier: sprint
Posts: 30
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oh great lol i installed 4.3 awhile ago
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02-24-2008, 08:58 PM
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#17
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
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4.3 has been reported as very buggy by many users. Most people downgrade to 4.2.2 and have no problems.
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02-24-2008, 09:05 PM
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#18
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Knows Where the Search Button Is
Join Date: Jan 2008
Location: Chesterfield, VA
Model: 8130
PIN: N/A
Carrier: verizon
Posts: 47
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juwaak68: hey i'm having sort of the same problem i've followed JC's guide to optimize but I can't get my free memory to go about 5mb? Even under my application database there aren't any alarming huge files. I only have one 3rd party software and I store all my pics on my sd card??
Any ideas? I would really appreciate it. thank you
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02-24-2008, 09:08 PM
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#19
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
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How about themes and ringtones? Have you downloaded any of these to your device? Themes can only be stored on the device, so you don't want too many. Ringtones should be stored on the memory card.
Have you emptied your Browser cache/cookies, too?
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02-24-2008, 09:09 PM
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#20
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Knows Where the Search Button Is
Join Date: Jan 2008
Location: NJ
Model: 9630
PIN: N/A
Carrier: sprint
Posts: 30
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WOW.....what a difference my fire free is now 16275982 after i moved my pics to the sd card and then resetting the phone. hopefully this will fix the problem of the phone no accepting calls. thank you for all your help and i will take your advice and install the 4.2.2 OS tomorrow. the help is much appreciated.
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