Used to be so fast on getting a different device because the one in hand is not doing its job or one key is not working. .this time my BB9900 Touch has its left side and right side keys broken (my 2 y/o is also addicted to BB keys-
) Waiting on RIM/BBRY to get the next device so that will make it easy for me to get the right device .. at this time if it breaks i will just get another touch and keep it till budget/addiction allows the next BB. love the BBRY. Still have the 7290 model sitting around just to feel how comfy those keys are/used to be.