OK, I have WiFi working fine at home, however, I can't seem to get it to work in Starbucks, or the 2 hotels that I've been in within the past 2 days. Laptop connected fine in all 3 locations, including Starbucks, and although the 8820 shows WiFi is connected under the Manage Connections screen, it also shows the yellow circle with the - that is the sign for not connected. Has anyone been able to connect in various locations? Anyone have any clues? I'm starting to get really frustrated and may go back to the Curve or wait for the 8310 on AT&T.