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03-11-2010, 05:48 AM
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#1
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Knows Where the Search Button Is
Join Date: Mar 2010
Model: 9700
PIN: N/A
Carrier: Vodafone
Posts: 16
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BESX no wireless activation?
Please Login to Remove!
Can some one tell me why it's not possible to make a wireless activation when you want to add a BB to a BESX server?
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03-11-2010, 06:31 AM
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#2
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Knows Where the Search Button Is
Join Date: Jan 2010
Location: Fraserburgh, Scotland
Model: 8900
PIN: N/A
Carrier: O2
Posts: 22
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Am waiting on clarification on this too - it seems to depend on which Data plan you are on I think. If you are on an Enterprise (BES) plan it should work. Seemingly not if you are on a BIS one.
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03-11-2010, 06:33 AM
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#3
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Knows Where the Search Button Is
Join Date: Mar 2010
Model: 9700
PIN: N/A
Carrier: Vodafone
Posts: 16
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So! BES should work but BIS not.
Strange indeed
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03-11-2010, 06:44 AM
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#4
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Knows Where the Search Button Is
Join Date: Jan 2010
Location: Fraserburgh, Scotland
Model: 8900
PIN: N/A
Carrier: O2
Posts: 22
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Well, given that BES costs more, the cynical side of me (is there any other side? lol) says not so strange  |
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03-11-2010, 07:17 AM
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#5
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Thumbs Must Hurt
Join Date: Oct 2009
Model: 9000
PIN: N/A
Carrier: Verizon
Posts: 58
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Reply
Your BlackBerry needs to have the BlackBerry Enterprise data plan to wirelessly activate it, the regular BlackBerry data plan will not work. BIS will work with the regular data plan for wired activation.
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03-11-2010, 07:19 AM
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#6
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Knows Where the Search Button Is
Join Date: Mar 2010
Model: 9700
PIN: N/A
Carrier: Vodafone
Posts: 16
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Ok, can be closed when wanted!
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03-11-2010, 09:03 PM
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#7
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Thumbs Must Hurt
Join Date: Nov 2006
Model: 9780
OS: 6.0.0.359
Carrier: Rogers BIS/BES/BES
Posts: 92
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contrary to what people have reported here. I have been able to successfully activate besx on 2 blackberry's with BIS plans -wirelessly via Rogers network. Both phones (9700 & 8900) have 5.0.0.xx o/s on them. I noticed that you have to reboot your phone, once loaded, wait about 3-5 mins, and the "enterprise activation" appears in advanced options menu. Note, EA goes away after a while, but besx connection remains in tact. One you reboot bb, wait a few mins, then the EA option shows up and states it activated...
both phones are on Rogers, and guaranteed on BIS 500mb plan.
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03-12-2010, 11:09 AM
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#8
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Knows Where the Search Button Is
Join Date: May 2008
Location: Wales
Model: 9700
OS: 5.0.0.423
PIN: N/A
Carrier: Orange UK
Posts: 24
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I have just used Web Desktop to activate my BIS handhelds, I will give the wireless activation ago and see how it goes
__________________
BES 5.0.1 MR1-Server 2008 R2-Exchange 2010 [ESX 3.5]
 7210 > 8700 > 8300 > 9000 > 9700
Follow Me On Twitter: http://twitter.com/macspit
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03-14-2010, 12:28 PM
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#9
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New Member
Join Date: Dec 2007
Model: 8310
PIN: N/A
Carrier: Rogers
Posts: 1
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Quote:
Originally Posted by d33pa
contrary to what people have reported here. I have been able to successfully activate besx on 2 blackberry's with BIS plans -wirelessly via Rogers network. Both phones (9700 & 8900) have 5.0.0.xx o/s on them. I noticed that you have to reboot your phone, once loaded, wait about 3-5 mins, and the "enterprise activation" appears in advanced options menu. Note, EA goes away after a while, but besx connection remains in tact. One you reboot bb, wait a few mins, then the EA option shows up and states it activated...
both phones are on Rogers, and guaranteed on BIS 500mb plan.
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I'm trying to do the same...on Rogers with BIS and installed BESX. What are the exact steps to activate wirelessly?
- Set up user in BESX with activation password
- Reboot my BB and I should see Enterprise Activation? Then activate... |
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03-14-2010, 12:41 PM
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#10
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Thumbs Must Hurt
Join Date: Nov 2006
Model: 9780
OS: 6.0.0.359
Carrier: Rogers BIS/BES/BES
Posts: 92
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Wirelessly posted (Bold)
Yes, once you have created activation password, find EA on your phone. It'll be in advanced options. If the EA is not on your phone, then reboot, wait until the data is finished send/receive (the arrows top right stop), then look in advanced options. I had a frined check if EA existed on his new 9700 on Bell, it did not 
Must be just a rogers thing. -9700 is Rogers branded and 8900 is unlocked TMo on Rogers network. Good luck.
PS, I only needed to enter in my email address and password. Did not have to put in the activation server address.
Last edited by d33pa; 03-14-2010 at 12:43 PM..
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03-15-2010, 07:35 AM
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#11
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Thumbs Must Hurt
Join Date: Oct 2009
Model: 9000
PIN: N/A
Carrier: Verizon
Posts: 58
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I recently had a BlackBerry that was on the BIS plan that had the EA option to activate wirelessly but every time I tried to activate it it would just hang. When we finally uped the plan to the BES data plan, it came up first try. So sometimes it is there but whether you can activate it is the problem.
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03-17-2010, 02:24 PM
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#12
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Talking BlackBerry Encyclopedia
Join Date: Nov 2005
Location: Oklahoma City, OK
Model: 9800
Carrier: AT&T
Posts: 239
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Just to clarify?
Let me get this right? If you have a BES data plan, you are all good. Understood. But if you have BIS data plan, you have to activate using the USB cable, but once the activation is complete, everything will sync wirelessly just like on BES?????
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03-17-2010, 02:38 PM
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#13
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Quote:
Originally Posted by bigwillokc
Let me get this right? If you have a BES data plan, you are all good. Understood. But if you have BIS data plan, you have to activate using the USB cable, but once the activation is complete, everything will sync wirelessly just like on BES?????
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That's correct.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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03-31-2010, 04:58 PM
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#14
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Knows Where the Search Button Is
Join Date: Jun 2009
Model: 9650
PIN: N/A
Carrier: Verizon
Posts: 40
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From the BES Express Admin Guide:
To activate a BlackBerry® device over the wireless network, you assign an activation password to a user account. The user receives
the activation password in an email message and associates the BlackBerry device with the email account by typing the password
on the BlackBerry device. You cannot activate a BlackBerry device that is associated with the BlackBerry Internet Service over
the wireless network or over your organization's Wi-Fi® network.
In other words, you need an enterprise data plan. I'm still going to confirm with some RIM contacts.
Last edited by James.Stallings; 03-31-2010 at 05:01 PM..
Reason: spelling
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03-31-2010, 05:23 PM
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#15
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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Some carriers remove the Enterprise Activation option from the handheld on BIS only plans. If the option is there, you can likely use it. If it's not there then you're out of luck to start EA wirelessly. It's as simple as that.
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03-31-2010, 07:35 PM
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#16
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Knows Where the Search Button Is
Join Date: Mar 2010
Model: 8330
PIN: N/A
Carrier: VERIZON
Posts: 34
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How to activate a BlackBerry smartphone using BlackBerry Enterprise Server Express version 5.0 SP1
Document ID: KB21124 - blackberry website-support and services
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03-31-2010, 07:45 PM
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#17
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Quote:
Originally Posted by James.Stallings
From the BES Express Admin Guide:
To activate a BlackBerry® device over the wireless network, you assign an activation password to a user account. The user receives
the activation password in an email message and associates the BlackBerry device with the email account by typing the password
on the BlackBerry device. You cannot activate a BlackBerry device that is associated with the BlackBerry Internet Service over
the wireless network or over your organization's Wi-Fi® network.
In other words, you need an enterprise data plan. I'm still going to confirm with some RIM contacts.
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That's the way it's supposed to be. Only wired activations will work with BIS data plans, not wireless activations.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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04-09-2010, 09:17 AM
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#18
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New Member
Join Date: Apr 2010
Model: 8040
PIN: N/A
Carrier: BlackBerry curve
Posts: 1
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I will need help on how to activate a blackberry curve device over WIFI network. i am runin two win 2003 sp2 server. The first server has win exchange 2003 sp2 install and configure, it is routing mail successfully. while BlackBerry Enterprise server is installed and configure on the second server which is link to the first server. the first server is the domain controller. i want to activate my BlackBerry Phone locally without using a service provider. My device BlackBerry curve 8520
I have try everything i know and the blackberry device is not activating. it is giving this error message:activation request failed. a service connection is unavailable
Last edited by osacorp; 04-09-2010 at 09:19 AM..
Reason: I dont know anything about BlackBerry Enterprise server
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04-09-2010, 09:25 AM
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#19
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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You need a data plan either BIS (for connected activations) or BES (for Over The Air activations). No data plan = no activation.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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04-09-2010, 05:23 PM
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#20
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Knows Where the Search Button Is
Join Date: Oct 2009
Location: Canada
Model: 9800
OS: 6.0.0.337
PIN: Ask
Carrier: Rogers
Posts: 39
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BIS Service plans do work, however they use the Slow Activation Process.
To do a BIS activation on BESX you must go to options > advanced options > Enterprise activation. Enter your info.
If not's not there... this worked for me... go to your HRT, press Blackberry Key. Go to main menu, then go back to options > advanced options, Enterprise Activation should now be there.
If not well i do not know of any other work-arounds.
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