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Old 05-31-2007, 08:19 PM   #1
Jackyerlate
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Default 8830 won't play music from both earphones

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Why would you sell a media device that wont play music out of both earphones. Is my device defective? Can anyone else help me with this one?
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Old 05-31-2007, 08:39 PM   #2
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i noticed this, too...
i only have my jabra stereo headphones laying around right now:
Jabra C120s
and i seem to remember something about the LG VX9900 (enV) not playing stereo depending on the model of headphones being used...

I ordered some sennheiser MM50s, but they probably wont come till next week...
i should have access to another pair over the weekend; ill report back with my findings...

anyone else??
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Old 06-01-2007, 07:19 AM   #3
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Quote:
Originally Posted by Jackyerlate View Post
Why would you sell a media device that wont play music out of both earphones. Is my device defective? Can anyone else help me with this one?
I have read that you need a special adapter (sold by verizon of course) or to get certain headphones that work correctly. Supposedly if I remember correctly, try playing the music then plugging in the headphones, someone on here or another board said that made his work in "stereo".
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Old 06-01-2007, 05:54 PM   #4
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Yeah I was using a cheap radio shack adapter. I went to a Verizon store and got a better quality adapter. Works like a dream. Again, I guess you get what you pay for.
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Old 06-01-2007, 06:25 PM   #5
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so ive now tried 2 stereo headsets and i still only get left side sound...
i then called verizon support, and the best answer they could give me was that the spec sheets dont state stereo compatible...

i guess ill head to the vzw store tomorrow and try to pick up an adapter...
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Old 06-01-2007, 06:26 PM   #6
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Quote:
Originally Posted by breakerfall View Post
so ive now tried 2 stereo headsets and i still only get left side sound...
i then called verizon support, and the best answer they could give me was that the spec sheets dont state stereo compatible...

i guess ill head to the vzw store tomorrow and try to pick up an adapter...
Did you try the method above? Start the music then plug in the headphones?
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Old 06-01-2007, 06:29 PM   #7
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Quote:
Originally Posted by someonexh View Post
Did you try the method above? Start the music then plug in the headphones?
i did.
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Old 06-01-2007, 06:30 PM   #8
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Quote:
Originally Posted by breakerfall View Post
i did.
ahh thanks for the confirmation, guess it doesnt work.
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Old 06-02-2007, 01:30 PM   #9
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found a review here:
BlackBerry 8830 - Phone Reviews by Mobile Tech Review
in the middle of the review, it states:
Quote:
Like the in-call voice, the music quality is good through the built-in speaker. Unlike the BlackBerry 8800, the BlackBerry 8830 from Verizon doesn’t include a wired headset. We tried three 2.5mm stereo headsets on the BlackBerry 8830, none works correctly with the device.
verizon... the more i love them, the more i hate them...
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Old 06-02-2007, 02:22 PM   #10
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Default adapter

Can someone give URL on Verizon for this adapter please.........Can it
be used wirelessly???

Thanks
Charlie C
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Old 06-02-2007, 04:57 PM   #11
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yes, please jackyer, what adapter are you using?
can you post a pic of the packaging or something?

i just went to my local vzw store and they tried to sell me the jabra stereo headset that i already have and told them didnt work... so i tried their jabra on their floor model 8830, and guess what?... no stereo...

the store manager tried to get me to leave my 8830 with the tech support guys 'in the back' so they could try to figure out why it wasnt stereo... i said 'it didnt work with your floor model, im not leaving mine!' ... i guess im not going back to that store... idiots...

then i stopped in the att store to try and get this mythical 'packaged in the 8800 box' stereo headset... they didnt have any separate ones and wouldnt let me try one from the box...

damn, im frustrated...
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Old 06-02-2007, 09:40 PM   #12
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Enter your location

Stereo Adapter 2.5 mm to 3.5 mm with Call Answer/End Button
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Old 06-04-2007, 09:53 AM   #13
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Okay i can tell you how it works with my seido adapter. I have to plug in the headphones into the adapter and the adapter into the phone before i start the music player to get stereo audio. Tell me if that works for you. I think it has something to do with it recognizing it as a headset.
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Old 06-04-2007, 10:05 AM   #14
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Quote:
Originally Posted by Entropy666 View Post
Okay i can tell you how it works with my seido adapter.
Link for the adapter please?
this: STANDARD AUDIO ADAPTOR FOR 8100/8800/8830 - ADA-BB8100M35FST
or this: AUDIO ADAPTOR WITH BUILT-IN MICROPHONE AND ANSWER BUTTON (2.5MM MALE JACK TO 3.5MM FEMALE JACK) FOR BLACKBERRY 8100/8800/8830 - ADA3-BB8100M35FST

Also, a (different) vzw store near me was out of the adapter Jackyerlate mentioned, so I may end up ordering it via my b2b site.
I've ordered the stereo headset direct from RIM:
BlackBerry Accessories Store - Product Detail

much thanks for everyone's help!
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Old 06-04-2007, 01:12 PM   #15
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Seidio's adapter works well.
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Old 06-04-2007, 02:42 PM   #16
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I had the same issue with other mini adapters. Others have mentioned already, but this adapter from seidio also worked perfect for me on all he headphones and aux jacks I've used with it:

STANDARD AUDIO ADAPTOR FOR 8100/8800/8830 - ADA-BB8100M35FST

Last edited by trams; 06-04-2007 at 02:44 PM..
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Old 06-04-2007, 05:28 PM   #17
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i had the same problem. I went to the verizon store, and they opened up some verizon issue 2.5mm headphones and it worked...i guess it only works with 2.5mm headphones and not 3.5mm with an adapter.
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Old 06-04-2007, 05:38 PM   #18
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Hi, this is Lisa from MobileTechReview.com chiming in. Here's something even weirder-- after trying 3 different 2.5mm stereo earbud headsets (one from a WinMo device, one for the Treo and yet another for Samsung) none worked, as we mentioned in the review.

But today we just got in the Plantronics Pulsar 260 which is an A2DP stereo Bluetooth headset that happens to use a transmitter that you connect to Plantronics 2.5mm wired stereo earbuds (looks like the Plantronics MHS213 earbuds to me), and they work! Both channels play through. And the stereo BB headset that came with my personal 8800 works, so that's another option for those looking for stereo.

All of these headsets use the exact same connector with identical ring placement. It really makes no sense unless the 8830 is very particular about impedence level on the headsets.

Last edited by pdagal; 06-04-2007 at 05:40 PM..
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Old 06-04-2007, 08:18 PM   #19
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Quote:
Originally Posted by pdagal View Post
Hi, this is Lisa from MobileTechReview.com chiming in.
hey! i linked to your review a few posts ago...

anyway, ive got the BB stereo headset and the seidio adapter both ordered and should be here in a few days... ill post back with my results...

thanks again for everyone's suggesions...
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Old 06-05-2007, 02:31 PM   #20
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as my quest for a working pair of STEREO headphones for the 8830 continues...

Motorola® Bluetooth Headset S9

this states that these headphones (motorola s9) are compatible with the 8830!!

this would be unbelieveable if this is true!!
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