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Old 09-09-2010, 01:48 PM   #1
smitherus
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Question Bold 9700: Cannot use the internet =[

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Ive just bought my blackberry bold 9700 today

Love it to bits its just the internet problem everyone has.

I can connect when i am on the Wi-Fi but cant connect through Orange UK or GPRS.

I cannot accept or send invites on my BBM either and i cant make an email.

Knowing me im missing something.

If someone could help me that would be great. I would love to get my BB up and going to its full potential.

Thank you for reading.

Last edited by smitherus; 09-09-2010 at 02:21 PM..
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Old 09-09-2010, 02:00 PM   #2
djm2
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Do you have a BlackBerry Data Plan, not a generic data plan?
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Old 09-09-2010, 02:06 PM   #3
dc/dc
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Also, on your profile, please edit the carrier field to say "Orange UK".
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Old 09-09-2010, 02:23 PM   #4
smitherus
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Sorry i dont know what the BB data plan is.

I bought it on contract and it should give me 4 hours a month of surfing the web
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Old 09-09-2010, 03:20 PM   #5
MidnightDraven
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You need Blackberry Internet Service.
This is £5 extra a month.

A generic data [4 hours of surfing for a month] will not work on a blackberry.

Call Orange.
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Old 09-10-2010, 07:18 AM   #6
TXLady
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You may also want to view this FAQ for a review of what works without a BB Data plan and what you MUST have the BB data plan for:
What do I need a Data Plan for? - BlackBerryFAQ
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